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Sandeep225

updated

11 years ago

0

11932

March 21st, 2015 10:00

U2913WM, pink spots

Hi, I've had this display for just over two years now and for the most part it has been brilliant. A couple months ago I started to notice a slight pink/red tint on a white background (easily seen when browsing the internet). It started off in one position but it's very noticeable. Anyhow, I thought it may just be down to my calibration of the display. It just keeps getting worse though. I can now see pink spots all across the bottom of the display. I've tried running the LCD conditioning within the display but it hasn't made any difference. Have also tried recalibrating, changing settings, switching inputs from displayport to HDMI but it's still there. Seems to be a display problem which is a real shame as it's served me really well. Any ideas on what I can do? I've a feeling I'll have to return it for a replacement. Links to images of screen:

http://i.imgur.com/eRiB3Wb.jpg?1

http://i.imgur.com/06otlfu.jpg?1

http://i.imgur.com/4OYJM4f.jpg?1

  • DELL-Chris M

    Community Manager

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    Posted March 25th, 2015 08:00

    How long did you run the LCD Conditioning? I would do it for at least 15 minutes.


    DELL-Chris M (old account)

    #IWork4Dell

  • 307

    0

    Posted March 25th, 2015 16:00

    Hi Chris,

    I ran the LCD conditioning for 30 mins, no change, still have a series of pink blobs along the bottom of the panel.

    Thanks

  • DELL-Chris M

    Community Manager

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    Posted March 26th, 2015 12:00

    Get it exchanged.


    DELL-Chris M (old account)

    #IWork4Dell