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Ozz1905

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11 years ago

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Ozz1905

2 Posts

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16158

August 13th, 2015 16:00

UP2414Q, HDMI input not displaying any device?

Hello, 

My monitor isn't displaying anything on HDMI input. On the DisplayPort I have my 2013 MacPro on it without any issues. I've tried resetting the monitor and resetting the monitor to factory. I've also tried different devices on that port such as: PS4, Samsung DVD/Blu ray player, apple TV. non of them work on the Dell. I've tried them on a TV and I was able to see all of them. Whats strange is that this just started happening. I was able to use my mac on DP and ps4 on HDMI input. I've also tried different HDMI cables. Any advice would be appreciated.  

CN-06X55C-74445-49N-369L

purchased from BH Photo

thank you, 

  • Ozz1905

    2 Posts

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    Posted August 15th, 2015 19:00

    Any help?

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

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    Posted August 19th, 2015 09:00

    Manufactured on September 23, 2014. What revision (A00, A01)? When did you buy it from BH Photo?
    * Turn the monitor off
    * Disconnect all video and USB cables from it
    * Connect only one HDMI device to the monitor HDMI
    * Turn the monitor on, then the attached device
    * Press the Input Source button and choose HDMI

    What appears on screen?


    DELL-Chris M (old account)

    #IWork4Dell