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tiny3

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18 years ago

T

tiny3

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September 14th, 2008 07:00

Exchange backup failure 2

Backups fail suddenly without any changes made on Networker 7.2.1- Exchange 2007

Error: servername01:MSEXCH:IS/ 38008:nsrxchsv:Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.
* servername01:MSEXCH:IS/ 46778:nsrxchsv:Error saving GUID for database Store Resigned Mailbox Store

XBSA message: _nwbsa_is_retryable_error: received a network error (Severity 5 Number 13): client `servername01.domain.net' is not properly configured
  • A

    amediratta

    2 Intern

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    2014 Posts

    299

    0

    Posted September 14th, 2008 10:00

    It seems the client is not properly configured. Have you ever successfully run a file system backup of this client? I think you might need to update the Aliases field on the client resource in the backup server. Check name resolution and your configuration.
  • N

    nsoto

    16 Posts

    299

    0

    Posted September 15th, 2008 14:00

    "not properly configured" means either we have some missing aliases in the networker client resource for the Exchange client or name resolution.

    To find out if this is a dns issue, you can add the following entry in both the NetWorker server and the Exchange client %\windows\system 32\drivers\etc\hosts file:

    xxx.xxx.xxx.xxx servername01 servername01.domain.net

    Where xxx.xxx.xxx.xxx is the ip address for servername01.

    You check DNS with nslookup from both the Exchange client and the NetWorker server.
  • H

    Hari5

    443 Posts

    299

    0

    Posted September 15th, 2008 22:00

    Add 'servername01.domain.net' in your aliases field for the client resource of the servername01 client. This should fix your problem.

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