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mgossett1

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21 years ago

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mgossett1

261 Posts

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April 5th, 2006 09:00

First Linux server: trouble backing it up

Hi guys (and ladies if there are any here!). I have set up my first linux server to backup. I can ping across my networks (Linux is on communications network and my backups is on my communications network) to/from each server so I know I have connectivity. I have all ports open (as far as I can tell; I don't set up firewall but our guys do and I told them to leave all ports open). When I go to my client information tab on the linux server however all my fields are blank: client OS type, Networker version, are all blank. I know I put client version 7.1.2 on it as that's what i've go on all of my other clients as I took it from the CD. Any help would be great. Thanks
  • ble1

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    Posted April 5th, 2006 09:00

    Do you have clientpak for Linux (license) installed? Those field do not get populated until backup is done. If your backup is failing what is the error message?
  • DavidHampson

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    Posted April 5th, 2006 10:00

    I think you'll find those fields get populated when you run the first backup.
  • mgossett1

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    Posted April 5th, 2006 10:00

    I was told this: i had some old servers I didn't need backed up so I deleted them. The person who sold me the licenses (maybe the wrong one to ask?!) said that all I needed to do was delete the old ones, create a new one and once the software was installed it would 'pick up' the free license(s).
  • DavidHampson

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    Posted April 5th, 2006 10:00

    I've found support has slipped quite a bit lately. Sometimes I wonder if there is anyone there at all!
  • ble1

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    Posted April 5th, 2006 10:00

    I'm lost now - is it Windows or Linux and is it fixed or not? :D

    However, connection refused as you said is easy to trace down...
  • mgossett1

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    Posted April 5th, 2006 10:00

    I will definetly try this stuff out and let you know. Just out of curiosity, what does the 390113 mean (i've not read hardly any docs for this; will start now!)? Thanks
  • mgossett1

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    Posted April 5th, 2006 10:00

    They were actually windows clients. Sorry about not posting message: not sure what's wrong with the 'ole brain today. Here's the message which, by the way, I have gotten in the past for my windows machines (a few of them) and it wasn't hard to fix:

    Unsuccessful saveset
    *mediacenter: All 1 retry attempted
    *mediacenter: All connection refuesed

    That plus, of course, the missing information mentioned earlier. By the way, thanks for the responses. Best i've ever had in a support forum ever!
  • ble1

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    Posted April 5th, 2006 10:00

    Well, that makes sense if you delete them from NW as client resource (if they were also Linux clients). However, you still didn't say what is the error while doing the backup... Can you show us that?
  • mgossett1

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    Posted April 5th, 2006 10:00

    Ok. It is linux and it's not fixed: still broken. I can't remember how to track down the all connection refused dialog.
  • ble1

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    Posted April 5th, 2006 10:00

    Yes, lately they are a busy as it seems :D

    - Well, can you communicate with the client via rpc: "rpcinfo -p client_box" and "rpcinfo -t client_box 390113 1"
    - Can you get a response from client "echo print | nsradmin -p 390113 -i - -s client_box"
    - Does the client initiated backup work
    - If you check daemon.log do you see any extra information like server/client being unable to resolve each other or one of them?
    - Is servers file listing correctly server (if listing it at all)

    That would be enough for start :)