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androm1

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19 years ago

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androm1

17 Posts

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June 25th, 2007 01:00

Networker Lotus Notes Module problem

Good Morning,
we have the following problem with one of our customer : he tries to do a full backup with Networker Lotus Notes Module 3.0.0 on Networker Server 7.2.2 build 422 on Windows 2003 SP1, the backup fails with the following error :

*blade02.domain.bologna:NOTES: SSItem: 3
* blade02.domain.bologna:NOTES: 06/24/07 07:48:10 nsrexec: Routing message from session id: 244001 to session id: 2440
* blade02.domain.bologna:NOTES: The monitorState() call failed with the return code of 3
* blade02.domain.bologna:NOTES: 06/24/07 07:48:12 nsrexec: Routing message from session id: 244001 to session id: 2440
* blade02.domain.bologna:NOTES: The process 9996 received the signal 0 (C:\Legato\nsr\bin\nsrnotesv.exe|1235|22|0)
* blade02.domain.bologna:NOTES: 06/24/07 07:48:15 nsrexec: Channel exited with status: 0
* blade02.domain.bologna:NOTES: 06/24/07 07:48:15 nsrexec: remote process exited with exit code: 0
* blade02.domain.bologna:NOTES: 06/24/07 07:48:15 nsrexec: Removing ssnchnl:
* blade02.domain.bologna:NOTES: ssn = 365950
* blade02.domain.bologna:NOTES: fd = 1820

We have excluded any operations of maintenance during the backup (compact, check DB Notes etc)
Any suggestions to solve this problem ?
Thanks in advance
Andrea
  • ble1

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    Posted June 25th, 2007 01:00

    Do you have anything in event log or Domino logs for time when failure occured?

    Also, I believe you are quoting savegrp log - can you check module log if it contains any additional infromation?
  • androm1

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    Posted June 25th, 2007 01:00

    Does it always fail at the same spot?


    No, it fails on different spot as you can see here below :

    * blade02.domain.bologna:NOTES: savegrp: suppressed 49423 lines of output -
    check daemon.log for details.
    * blade02.domain.bologna:NOTES: 04/15/07 08:08:43 nsrexec: Routing message from session id: 60c01 to session id: 60c
    * blade02.domain.bologna:NOTES: The monitorState() call failed with the return code of 3
    * blade02.domain.bologna:NOTES: 04/15/07 08:08:45 nsrexec: Routing message from session id: 60c01 to session id: 60c
    * blade02.domain.bologna:NOTES: The monitorState() call failed with the return code of 3
    * blade02.domain.bologna:NOTES: 04/15/07 08:08:47 nsrexec: Routing message from session id: 60c01 to session id: 60c
    * blade02.domain.bologna:NOTES: The process 7952 received the signal 0 (C:\Legato\nsr\bin\nsrnotesv.exe|1235|22|0)
    * blade02.domain.bologna:NOTES: 04/15/07 08:08:48 nsrexec: Channel exited with status: 0
    * blade02.domain.bologna:NOTES: 04/15/07 08:08:48 nsrexec: remote process exited with exit code: 0
    * blade02.domain.bologna:NOTES: 04/15/07 08:08:48 nsrexec: Removing ssnchnl:
    * blade02.domain.bologna:NOTES: ssn = 367b38
    * blade02.domain.bologna:NOTES: fd = 1812

    Thanks for any suggestions.
    Andrea
  • ble1

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    Posted June 25th, 2007 01:00

    Does it always fail at the same spot?