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Go to SolutionNMCASA backup fails.
Hello list,
the backup of the networker database fails with the following errors (from daemon.log):
7341 19-7-2010 8:00:43 savegrp nlsvsupbckp01.corp.zain.local:NMCASA:/gst_on_nlsvsupbckp01/lgto_gst failed.
7339 19-7-2010 8:00:43 savegrp nlsvsupbckp01.corp.zain.local:NMCASA:/gst_on_nlsvsupbckp01/lgto_gst will retry 1 more time(s)
70896 19-7-2010 8:00:44 nsrd nlsvsupbckp01.corp.zain.local:NMCASA:/gst_on_nlsvsupbckp01/lgto_gst saving to pool 'Networker database' (ZN0021)
71659 19-7-2010 8:00:44 nsrd nlsvsupbckp01.corp.zain.local:NMCASA:/gst_on_nlsvsupbckp01/lgto_gst done saving to pool 'Networker database' (ZN0021) 15 KB
40473 19-7-2010 8:00:45 savegrp command ' savepsm -s nlsvsupbckp01.corp.zain.local -g "Backup environment database" -LL -m nlsvsupbckp01.corp.zain.local -t 1279432847 -l incr -q -W 78 -N NMCASA:/gst_on_nlsvsupbckp01/lgto_gst NMCASA:/gst_on_nlsvsupbckp01/lgto_gst' for client nlsvsupbckp01.corp.zain.local exited with return code 255.
64690 19-7-2010 8:00:45 savegrp savegrp:Backup environment database * nlsvsupbckp01.corp.zain.local:NMCASA:/gst_on_nlsvsupbckp01/lgto_gst See the file D:\Program Files\Legato\nsr\tmp\sg\Backup environment database\sso.000004 for output of save command.
7341 19-7-2010 8:00:45 savegrp nlsvsupbckp01.corp.zain.local:NMCASA:/gst_on_nlsvsupbckp01/lgto_gst failed.
The output of sso.000004:
1 retry attempted
24052:savepsm: Backup of database completed successfully
68172:savepsm: Backing up database credential file and authentication configuration files...
When I run the following command from the command line:
savepsm -s nlsvsupbckp01.corp.zain.local -g "Backup environment database" -LL -m nlsvsupbckp01.corp.zain.local -l incr -q -W 78 -N NMCASA:/gst_on_nlsvsupbckp01/lgto_gst NMCASA:/gst_on_nlsvsupbckp01/lgto_gst
a dialog window appears stating that the" NetWorker management console has stopped working, windows is looking
for a solution", after closing the dialog window the exit code is 255.
Some info:
NetWorker client/server 7.6
Windows 2008R2
Can anyone shed some light on why this backup fails?
Thanks, regards, Edgar.
Hi Guenther,
and how do I downgrade NW? Or can I install server 7.6 and client 7.5 on the same backup server (assuming that it's a client issue)? I just inherited the environment (100+ hosts, MSSQL and Oracle integration) and would hate^H^H^H^Hregret it if I had to reinstall this backup server.
Thanks, regards, Edgar.
Hi Edger,
For downgrading you need to do a partial uninstallation of Networker 7.6 and need to install Networker 7.5.x. You will find more information (Uninstalling and installing) from the Installation Guide which can be dowloaded from powerlink. Before you proceed with the downgrade, make sure you have a proper Bootstrap backup just to be in safer side.
Arun
Anandkrishna
36 Posts
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0
Posted July 27th, 2010 06:00
you can get the required documents http://powerlink.emc.com and follow the below path
Home > Support > Technical Documentation and Advisories > Software ~ J-O ~ Documentation > NetWorker Family > NetWorker > 7.5 & Service Packs
You may be interested in the Installation guide and Release Notes. If you still have any issue or doubt let us know.
Thanks
Anandkrishna
36 Posts
1352
0
Posted July 27th, 2010 06:00
Incase you dont have access to powerlink for any reason I have attached the Installation guide and release notes for you.
Thanks
2 Attachments
Networker Release 75 and service packs.pdf
Networker Release 75 and service packs.pdf
installation guide 7_5.pdf
installation guide 7_5.pdf
guenterH1
117 Posts
1352
0
Posted July 19th, 2010 05:00
Edgar,
It will not be possible to install NW server 7.6 on top of client 7.5.
Please note that NW 7.5 SP2 and 7.5 SP3 are currently the only supported version of NetWorker on OS Windows 2008 R2.
So at the moment you will have to perform a downgrade as you call it. Please also be informed that I will not be able to tell you whether this supported or possible at all.
It could be the case that you will have to setup your environment with NW 7.5 SPx newly. Probably you may get clarification about this from EMC support only.
Regards,
Guenter