UNSOLVED

goran_kirhner

updated

17 years ago

0

719

March 2nd, 2010 00:00

Problem with Tape Library Scalar 50

Hi to all,
please help

I am having a Quantum Tape library Scalar 50. After "Networker Fast Start" installation I can see Tape Library with 2 Tape Drives and ONLY 2 slots, where are all those slots (36)?

Operating System: Windows 2008 Standard x64 with SP2

Networker Version: Networker Fast Start 7.6

  • paulo3

    2 Intern

    •

    202 Posts

    178

    0

    Posted March 2nd, 2010 02:00

    Hi!

    My suggestions:

    0. Go to the Scalar web management gui and check that all the cartrdige slots are configured and enabled.

        (For example you can split some jukeboxes (partitioned), so you must ensure that it is not configured before)

    1. Check first that the jukebox is good configured under Windows. (device manager 2 driver, robotic control software)

        It is advisable to use quantum media changer software not the built in in the Windows.

       Dont forget to disable the RSM service in Windows.

    2. If it is good, delete the jukebox and run jbconfig utility from command line.It should configure well the tape lib.

    BR: paul

  • 178

    0

    Posted March 2nd, 2010 13:00

    Thanks man,

    the library was not properly configured, just a several clicks and now I see all slots.