SQLWriter backup with NMM

Hi All,

I'm trying to get NMM to work with SQL 2005 but getting one specific error. My customers has several Windows 2003 runing MSSQL 2005 all of beside one work fine. I'm getting the following error:

52051:nsrsnap: Printing savecmd=nsrsnap_vss_save after parsing
APPLICATIONS:\SqlServerWriter\DIAMSDB01VMDKSE

73064:nsrsnap_vss_save:Version information for C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe:

Original file name: nsrsnap_vss_save.exe

Version: 2.2.1.95

Comments: NetWorker Module for Microsoft Applications (x86)

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSR_PARENT_JOBID, may not be supported

50411:nsrsnap_vss_save:nsrsnap_vss_save: Data mover host name not specified. Assuming local host: diamsdb01vmdkserv.dako.net

47363:nsrsnap_vss_save: nsrpsd service is running on DIAMSDB01VMDKSERV.dako.net.

snapvss_quoow_save: Dumping disk quota databases into OS drive

75652:nsrsnap_vss_save:

Format string Save set name %S is valid cannot be rendered correctly

Writer "APPLICATIONS:\SqlServerWriter" has no components so has nothing to save.

63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

Internal error.

nsrsnap_vss_save: APPLICATIONS:\SqlServerWriter\DIAMSDB01VMDKSE: failed

68151 1293624042 2 0 0 1388 4012 0 diamsdb01vmdkserv.dako.net nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure. 0

When I type nsrsnap_vss_save -? on the client I can see correct out listing all databases. MSSQL is upgraded to latest version and I'm using the latest NMM module. I have even tried with NMM 2.3 since I'm on the beta testing program but with same error.

Anybody have any ideas??

3
36115_carloscor
217 Posts
668
0
Posted December 29th, 2010 04:00
Hi there,

Is this a cluster environment?

Could you please run the follownig command and attach the output?:

If stand alone client:

nsrsnap_vss_save -D5 -?

If cluster:

nsrsnap_vss_save -D5 -c client_name -?

Where client_name is the virtual name of the SQL cluster.

Usually this error message is related to name reolution issue or wrong configuration of cluster environments.

Can you please run the command "vssadmin list writers" and attach the output?

What is the results if you run the bakup setting the save set?:

APPLICATIONS:\SqlServerWriter

Please let us know the results.

Thank you.

Best regards,

Carlos.
B
broeste1
1 Rookie
•
153 Posts
668
0
Posted December 29th, 2010 06:00
Hi Carlos,

I ran the command and here is the output

C:\Documents and Settings\netwadmin>nsrsnap_vss_save -D5 -? > C:\NMMoutput.txt
DNS cache:
host: 127.0.0.1, status: STATUS_OK, head: DIAMSDB01VMDKSERV.dako.net
host: 172.16.50.37, status: STATUS_OK, head: DIAMSDB01VMDKSERV.dako.net
host: DIAMSDB01VMDKSE, status: STATUS_OK, head: DIAMSDB01VMDKSERV.dako.net
host: DIAMSDB01VMDKSE.dako.net, status: STATUS_OK, head: DIAMSDB01VMDKSERV.dako.net
host: DIAMSDB01VMDKSERV, status: STATUS_OK, head: DIAMSDB01VMDKSERV.dako.net
host: DIAMSDB01VMDKSERV.dako.net, status: STATUS_OK, head: DIAMSDB01VMDKSERV.dako.net
host: localhost, status: STATUS_OK, head: DIAMSDB01VMDKSERV.dako.net
Clients cache:
NMM .. changing backup name DIAMSDB01VMDKSE to primary name diamsdb01vmdkserv.dako.net for multi NIC client.
NMM .. started RM session with client.
NMM .. created RM deposit path C:\DOCUME~1\NETWAD~1\LOCALS~1\Temp\1\RMDir_2915038911.
NMM .. RM deposited WMD -- C:\DOCUME~1\NETWAD~1\LOCALS~1\Temp\1\RMDir_2915038911\System Writer2915040629.xml.
NMM .. RM deposited WMD -- C:\DOCUME~1\NETWAD~1\LOCALS~1\Temp\1\RMDir_2915038911\SqlServerWriter2915041239.xml.
NMM .. RM deposited WMD -- C:\DOCUME~1\NETWAD~1\LOCALS~1\Temp\1\RMDir_2915038911\MSDEWriter2915041801.xml.
NMM .. RM deposited WMD -- C:\DOCUME~1\NETWAD~1\LOCALS~1\Temp\1\RMDir_2915038911\COM+ REGDB Writer2915042348.xml.
NMM .. RM deposited WMD -- C:\DOCUME~1\NETWAD~1\LOCALS~1\Temp\1\RMDir_2915038911\Registry Writer2915042911.xml.
NMM .. RM deposited WMD -- C:\DOCUME~1\NETWAD~1\LOCALS~1\Temp\1\RMDir_2915038911\BITS Writer2915043458.xml.
NMM .. RM deposited WMD -- C:\DOCUME~1\NETWAD~1\LOCALS~1\Temp\1\RMDir_2915038911\Event Log Writer291504420.xml.
NMM .. RM deposited WMD -- C:\DOCUME~1\NETWAD~1\LOCALS~1\Temp\1\RMDir_2915038911\IIS Metabase Writer2915044567.xml.
NMM .. RM deposited WMD -- C:\DOCUME~1\NETWAD~1\LOCALS~1\Temp\1\RMDir_2915038911\WMI Writer2915045129.xml.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 824
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 812
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 800
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 800
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 800
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 800
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
lgto_auth for `nsrexec' succeeded
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 804
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 804
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 804
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 804
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
NMM .. Informational .. writer BITS Writer has no components.
NMM .. Supported writer BITS Writer vss type System Service - NMM saveset type SYSTEM COMPONENTS.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 820
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 808
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 792
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 792
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 792
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 792
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
lgto_auth for `nsrexec' succeeded
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 808
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 808
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 808
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 808
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
NMM .. Supported writer COM+ REGDB Writer vss type Bootable System State - NMM saveset type SYSTEM COMPONENTS:\BootableSystemState.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 804
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 800
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 784
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 784
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 784
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 784
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
lgto_auth for `nsrexec' succeeded
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 800
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 800
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 800
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 800
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
NMM .. Supported writer Event Log Writer vss type System Service - NMM saveset type SYSTEM COMPONENTS.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 808
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 792
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 776
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 776
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 776
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 776
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
lgto_auth for `nsrexec' succeeded
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 792
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 792
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 792
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 792
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
NMM .. Supported writer IIS Metabase Writer vss type System Service - NMM saveset type SYSTEM COMPONENTS.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 800
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 784
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 768
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 768
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 768
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 768
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
lgto_auth for `nsrexec' succeeded
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 784
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 784
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 784
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 784
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
NMM .. writer MSDEWriter is not supported and will not participate in the replica. Writers files will be skipped during backup.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 792
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 776
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 760
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 760
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 760
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 760
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
lgto_auth for `nsrexec' succeeded
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 776
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 776
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 776
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 776
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
NMM .. Supported writer Registry Writer vss type Bootable System State - NMM saveset type SYSTEM COMPONENTS:\BootableSystemState.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 784
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 768
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 752
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 752
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 752
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 752
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
lgto_auth for `nsrexec' succeeded
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 768
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 768
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 768
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 768
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
NMM .. SQL db string Microsoft SQL Server 2005 - 9.00.5000.00 (Intel X86)
        Dec 10 2010 10:56:29
        Copyright (c) 1988-2005 Microsoft Corporation
        Standard Edition on Windows NT 5.2 (Build 3790: Service Pack 2)
for DIAMSDB01VMDKSE.
NMM .. SQL instance DIAMSDB01VMDKSE -- is type SQL_SQL .. SQL databases. .
NMM .. Supported writer SqlServerWriter vss type User Data - NMM saveset type APPLICATIONS.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 592
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 588
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 572
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 572
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 572
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 572
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
lgto_auth for `nsrexec' succeeded
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 588
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 588
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 588
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 588
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
NMM .. Supported writer System Writer vss type Bootable System State - NMM saveset type SYSTEM COMPONENTS.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 664
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 580
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7937
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 564
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 564
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 564
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 564
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
lgto_auth for `nsrexec' succeeded
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 580
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 580
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client failed to authenticate using GSS Legato
39077:nsrsnap_vss_save: error, Could not open client side named pipe for authentication. Error: "The network path was not found.
" (type 26844, severity 5, number 509)

Falling back to use the older protocol which does not support pipe impersonation. Perhaps were are talking to an older auth server.
Creating tcp RPC client handle with host localhost (127.0.0.1)
Creating TCP/IPv4 RPC client handle
Creating TCP/IPv4 RPC client handle
Attempting to bind IPv4 socket 580
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 7938
Attempting to bind IPv4 socket 580
Socket bound to OS determined port
Setting socket send buffer size to 32768.
Setting socket recv buffer size to 32768.
Bound TCP/IPv4 socket to port 9428
RPC Authentication: Client successfully authenticated using GSS Legato
RPC Authentication: Client successfully authenticated using GSS Legato
NMM .. Supported writer WMI Writer vss type System Service - NMM saveset type SYSTEM COMPONENTS.
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
clu_is_cluster_disk(): ENTRY.
Running in a non-cluster environment
68150:nsrsnap_vss_save:nsrsnap_vss_save: Exiting with success.
3
36115_carloscor
217 Posts
669
0
Posted December 29th, 2010 06:00
Hi again,

As per output, looks like some permissions issue so please do as follows:

1.- Ensure the user you are logged in the SQL server has the right permissions over the SQL DB's.

2.- Ensure SQL allows remote connections.

3,. Check authentication methods in Networker server and SQL server, to do it please run:

nsradmin -p nsrexec

nsradmin>print type: nsrla

Output should be something like this:

nsradmin> print type: nsrla
                        type: NSRLA;
                        name: machine_name;
NW instance info operations: ;
       NW instance info file: ;
          installed products: ;
                     version: "EMC NetWorker xxx ";
                     servers: ;
                auth methods: "0.0.0.0/0,oldauth";
           max auth attempts: x;
               administrator: Administrators,
                              "group=xxxxxx,host=xxxxxxx"
                 kernel arch: xxxxxx;
                machine type: server;
                          OS: xxxxxxx;
           NetWorker version: xxxxxxxxx;
              client OS type: xxxxx;
                        CPUs: x;
                     MB used: xxxxx;
                  IP address: xxxxxx

Check the line auth methods: "0.0.0.0/0,oldauth"; this should be the same in NW server and SQL server. I guess that you have in Networker server

auth methods: "0.0.0.0/0,oldauth";

And in SQL server:

auth methods: "0.0.0.0/0,nsrauth,oldauth";

Please change the authentication method in the SQL sever to match the one in the Networker server. To do it please run:

nsradmin>update auth methods: "0.0.0.0/0,oldauth"

update?y

nsradmin>quit

Also please stop Networker service on the client, delete the /nsr/tmp folder and start service again.

Also please provide the output of the "vssadmin list writers" output and also please the output of "vssadmin list providers"

Please let me know if that helps.

Thank you.

Carlos.

broeste1

1 Rookie

•

153 Posts

669

Posted December 29th, 2010 07:00

Does Config checker work for MSSQL? I have run the config checker as application host

EMC NMM Config Checker

NMMConfigChecker Version 1.0.0.0 File Version 1.0.0
NetWorker Module for Microsoft Applications (NMM) Version:2.2.1 Platform:Windows 2003 R2
Checking Application host information...
Pass	MACHINE_TYPE Machine type is, May be Virtual Note 1: If you are using VMware, VMware Tools has to be installed on this machine. Status : [Installed] Note 2: If you are using Hardware VSS configurations with VMware... -> VMware tools need to be installed with all components selected at the time installation. -> On ESX server, install NavihostAgent. -> Authorization has to be provided by using the following commands in the Guest VM: C:\Program Files\EMC\SYMCLI\shlib>vicfg setup -u root -p -s -force -> Set VICLIENT_DISABLE_CACHE=1 as system environment variable in guest VM. -> The new SCSI controller assigned to guest VM has to be of type [Physical] -> Add luns runs as [Raw Mapping Device \| Physical] to the Guest OS from the ESX server, with SCSI bus other than default[0:0] -> For Cluster setup on ESX, the shared luns used for backup should have SCSI-3 Persistent Reserve: Enabled
Pass	OS_VER_AND_SP_LEVEL Host OS is, Microsoft(R) Windows(R) Server 2003, Standard Edition R2 5.2.3790 Service Pack 2
Pass	IPV6_STATUS IP v6 for Network Adapter [00000001] VMware Accelerated AMD PCNet Adapter [1][65539] is disabled.
Pass	FIREWALL_STATUS Firewall is not enabled.
Pass	TIMEZONE_AND_LOCALE_INFO System Locale: en-us;English (United States). Input Locale: en-us;English (United States). Time Zone: (GMT+01:00) Brussels, Copenhagen, Madrid, Paris.
Pass	CLUSTER_SERVICE_STATUS Cluster Service State : The Cluster service is installed on the node but has not yet been configured.
Pass	VSS_SERVICE_STATUS Service Volume Shadow Copy (VSS) is in State Running. Mode set to Manual.
Pass	VSS_WRITER_LIST Writer name: System Writer is in State: [1] Stable Writer name: SqlServerWriter is in State: [1] Stable Writer name: BITS Writer is in State: [1] Stable Writer name: Event Log Writer is in State: [1] Stable Writer name: COM+ REGDB Writer is in State: [1] Stable Writer name: Registry Writer is in State: [1] Stable Writer name: IIS Metabase Writer is in State: [1] Stable Writer name: WMI Writer is in State: [1] Stable Writer name: MSDEWriter is in State: [1] Stable
Pass	VSS_PROVIDER_LIST Provider name: Microsoft Software Shadow Copy provider 1.0 of Provider type: System , Version: 1.0.0.7 is available.
Manual	VSS_SHADOWSTORAGE_CHECK No VSS Shadow Copy Storage associations for volumes found on this machine. If configured later, make sure to have enough shadow copy storage allocated.
Pass	VSS_SHADOW_COPY_CAPABLE_VOLUMES Volume path: C:\ Volume name: \\?\Volume{59846131-e504-11dc-921e-806e6f6e6963}\ Volume path: D:\ Volume name: \\?\Volume{e4760c2c-e504-11dc-9c4d-0050569e1bf7}\ Note 1: Volumes listed above(drive letters) should only be used and specified in Savesets for backup. Note 2: Don't mix volumes supported by software and hardware providers in the same saveset.
Checking NMM Software Components... [POST INSTALL MODE = NMM version choosen to check against is equal or lesser than the NMM version already installed]
Pass	NMM_INSTALL_CHECK Product: NetWorker Module for Microsoft Applications, Version: 2.2.1 is installed.
Pass	POWERSNAP_INSTALL_CHECK Product: PowerSnap, Version: 2.5.0 is installed.
Pass	RMAGENT_INSTALL_CHECK Product: RMAgentPS, Version: 5.2.2.2 is installed.
Pass	NSRPSD_SERVICE_STATUS Service NetWorker PowerSnap Service (nsrpsd) is in State Running. Mode set to Auto.
Pass	RMAGENTPS_SERVICE_STATUS Service Replication Manager Client for RMAgentPS (RMAgentPS) is in State Running. Mode set to Auto.
Pass	NETWORKER_INSTALL_CHECK Product: NetWorker is not installed.
Pass	NSREXECD_SERVICE_STATUS Service NetWorker Remote Exec Service (nsrexecd) is in State Running. Mode set to Auto.
Application Host Configuration items you should check manually...
Manual	NETWORKER_SOFTWARE NetWorker Software Checklist -> NW Server and Storage Node : 7.3.3 and higher -> For SharePoint Granular : 7.4.3 and higher -> NW Server or NW Storage Node (OS Linux) : 7.4.3 and higher -> Deduplication : NW 7.5 Sp1 + LGTsc28689 (Included in 7.5.1.3 and higher) -> Avamar Axiom 4.0.2 or higher -> Exchange incremental backup: NW Server 7.5 Sp1 and higher -> NW cloning and staging support: NW Server 7.5. and higher. Bottom line : NW Server and Storage node version 7.5. Sp1 cumulative update3 and higher support all the features for NMM without exception.
Manual	NETWORKER_LICENCES NetWorker Licenses -> NMM Client License -> NW Client License
Manual	BACKUP_PRODUCT_CHECK Check if any other backup product installed on Same machine -> If Microsoft DPM 2007 SP1 software is installed, there is no user action required.
Manual	BITLOCKER_ENC_SUPPORT Bitlocker encryption is not supported.
Manual	NW_GROUP_INACTIVITY NetWorker Group inactivity timeout should be set to 0.
Manual	SW_HW_BACKUPS_SUPPORT Mixing Software and H/W provider will cause backups to fail.
Manual	INSTALL_PATH_LANG NMM supports English only installation paths. Do not install NMM in non-english directory path.
Manual	MSDTC_SERVICE_DEPENDENCIES Microsoft Distributed Transaction Coordinator Service Dependencies for cluster setups 1. For EMC Hardware VSS backups, EMC Solution Enabler(SE) Installation requires MSDTC service to be running on the cluster node. 2. The following configurations depends on MSDTC service -> SQL 2005 on Windows 2003 Cluster : Yes -> SQL 2005 on Windows 2008 Cluster : No -> SQL 2008 on Windows 2008 Cluster : Yes
Pass	MICROSOFT_HOTFIX_KB898790 Volume mount points on disks in a server cluster may intermittently become unavailable after you install Windows Server 2003 Service Pack 1. Microsoft recommends the hotfix KB898790 be installed.. Microsoft Hotfix KB898790 is installed as part of OS Service pack 2.
Warning	MICROSOFT_HOTFIX_KB940349 Availability of a Volume Shadow Copy Service (VSS) update rollup package for Windows Server 2003 to resolve some VSS snapshot issues. Microsoft recommends the hotfix KB940349 be installed.
Warning	MICROSOFT_HOTFIX_KB936008 VSS-based backup operations may fail if VSS tracing is enabled on a Windows Server 2003-based computer that has hotfix 940349 applied. Microsoft recommends the hotfix KB936008 be installed.

3
36115_carloscor
217 Posts
669
0
Posted December 29th, 2010 07:00
Hi again,

Please download and install NMM Config checker in the SQL stand alone server. You can download it from Powerlink:

Home > Support > Software Downloads and Licensing > Downloads J-O > NetWorker Module > NetWorker Module for Microsoft Applications 2.2 SP1

Once installed please run it and select the correct options and please save the output (.html file) and please attach it here so I can review it, otyerwise I would suggest to open an SR and we'll handle it.

Thank you,

Carlos.
B
broeste1
1 Rookie
•
153 Posts
669
0
Posted December 29th, 2010 07:00
Hi Carlos,

My user is

FROM NW SERVER:

nsradmin> print type: nsrla
                        type: NSRLA;
                        name: netw01dkserv.dako.net;
NW instance info operations: ;
       NW instance info file: ;
          installed products: ;
                     version: "EMC NetWorker 7.6.1.Build.397 ";
                     servers: ;
                auth methods: "0.0.0.0/0,nsrauth/oldauth";
           max auth attempts: 8;
               administrator: Administrators,
"group=Administrators,host=netw01dkserv.dako.net",
                              "user=administrator,host=netw01dkserv.dako.net";
                 kernel arch: AMD_X8664;
                machine type: server;
                          OS: Windows Server 2008 R2 6.1;
           NetWorker version: 7.6.1.Build.397;
              client OS type: Windows NT Server on Intel;
                        CPUs: 16;
                     MB used: 232474;
                  IP address: 172.16.52.5, "fe80::f905:f04a:a099:548e",
                              192.168.255.10;

FROM CLIENT

nsradmin> print type: nsrla
                        type: NSRLA;
                        name: diamsdb01vmdkserv.dako.net;
NW instance info operations: ;
       NW instance info file: ;
          installed products: NetWorker rb_nmm22_sp1.Build.95;
                     version: "EMC NetWorker rb_nmm22_sp1.Build.95 ";
                     servers: netw01dkserv.dako.net;
                auth methods: "0.0.0.0/0,nsrauth/oldauth";
               administrator: No privilege to view administrator list;
                 kernel arch: INTEL_PENTIUM;
                machine type: server;
                          OS: Windows Server 2003 5.2;
           NetWorker version: rb_nmm22_sp1.Build.95;
              client OS type: Windows NT Server on Intel;
                        CPUs: 1;
                     MB used: 24403;
                  IP address: 172.16.50.37;

so the authentication should be the same. The user has permission on the SQL server and clearing tmp and restarting has been done several times.

OUTPUT FOR VSSADMIN

C:\Documents and Settings\netwadmin>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {2af9ff7f-e8cb-4030-8d4d-4b1f590f636c}
   State: [1] Stable
   Last error: No error

Writer name: 'SqlServerWriter'
   Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Instance Id: {1c8bb585-6155-4e6b-96b9-67c5015cfb87}
   State: [1] Stable
   Last error: No error

Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {ef05cc0d-fd5a-485d-9c28-6cb559fe0ba7}
   State: [1] Stable
   Last error: No error

Writer name: 'Event Log Writer'
   Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
   Writer Instance Id: {37060bb3-348b-4bf9-9310-0148cd0e934a}
   State: [1] Stable
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {6b23f8b7-e000-40a3-8ccb-6bc7862b4e22}
   State: [1] Stable
   Last error: No error

Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {77c9d6f7-7582-4b2d-8ec5-cc3d6819321e}
   State: [1] Stable
   Last error: No error

Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {55ba5718-6ec4-4ba3-9a20-be797854e200}
   State: [1] Stable
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {e8c1e4f7-7961-4a90-a9d9-c4292d00454d}
   State: [1] Stable
   Last error: No error

Writer name: 'MSDEWriter'
   Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
   Writer Instance Id: {b45c5256-8009-43c7-836d-faa504cbd720}
   State: [1] Stable
   Last error: No error

C:\Documents and Settings\netwadmin>vssadmin list providers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Provider name: 'Microsoft Software Shadow Copy provider 1.0'
   Provider type: System
   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Version: 1.0.0.7
3
36115_carloscor
217 Posts
669
0
Posted December 29th, 2010 07:00
Hi again,

that looks good to me, however please install the following VSS patches:

KB940349 and KB936008 to avoid any VSS related issue.

At this stage I would suggest you to open a case to be handled by support, as there are some logs to look into, such as Application event logs and RMAgentps logs.

Please don't hesitate to request the new SR to bwe assigned to myself and I'll continue working with you.

Thank you.

Carlos.
B
broeste1
1 Rookie
•
153 Posts
669
0
Posted December 30th, 2010 01:00
ok, I will op up a SR on this and request it be signed to you.

I will be away on holiday but will be back in a week. I will open up the service request later today and append all the logs from the client and NW server so you will have something to look through.

best regards,

Thomas
B
ble1
6 Operator
•
14354 Posts
•
56186 Points
669
0
Posted December 31st, 2010 14:00
I would suggest to disable nsrauth as I had an issue with NMM running it. Also, once you open a support call, ask for updated NMM package - build reported by your logs indicate an older build (GA perhaps).
B
broeste1
1 Rookie
•
153 Posts
276
0
Posted January 12th, 2011 02:00
Hi Carlos,

Sorry for the delay but the SR is now created Service Request 38647594

best regards

Thomas

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