I'm trying to backup a vm via vcb. The vm used to use AX100 storage when the array was managed with Navisphere Express. That's not supposed to work so I upgraded the AX100 to Navisphere Manager which is supposed to work. I observed the process in Virtual Center. It created a snapshot, removed the snapshot, and released the disk lease, all in all a pretty normal sequence on the virtual center side but it still failed with the error comments below.

Any ideas anyone?

Thanks,

savegrp: sup
pressed 3 lines of verbose output
**************************************************

[2007-12-03 10:26:54.030 'BaseLibs' 2692 warning] [Vmdb_Unset] Unsetting unknown path: /vmomi/

[2007-12-03 10:26:54.858 'BlockList' 1336 warning] Could not log out (faxsvr.ccchsd.gov:905:administrator)
[2007-12-03 10:26:54.858 'vcbMounter' 1336 error] Error: Failed to open the disk: One LUN could not be opened
[2007-12-03 10:26:54.858 'vcbMounter' 1336 error] An error occured, cleaning up...
External command failed. See error above.
Exit Code: 1