Hi,

When giving command 'show inventory', service tag information does not show, it shows NA, can you tell me why and how to fix it, thank you.

#show inventory

System Type            : Z9100-ON  

System Mode            : 1.0      

Software Version       : 9.10(0.2P2)

 

Unit Type               Serial Number  Part Number  Rev  Piece Part ID            Rev  Svc Tag  Exprs Svc Code

--------------------------------------------------------------------------------------------------------------

* 1  Z9100-ON-01-FE-34  NA                   X00               X00  NA       NA           

 

Good example:

#show inventory
System Type : Z9100-ON
System Mode : 1.0
Software Version : 9.10(0.2P2)

Unit Type Serial Number Part Number Rev Piece Part ID Rev Svc Tag Exprs Svc Code
--------------------------------------------------------------------------------------------------------------
* 1 Z9100-ON-01-FE-34 NA A02             A02