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PowerConnect 8164 Firmware
I have acquired a Dell PowerConnect 8164, which I believe the firmware has been erased. The Switch displays a solid RED light and never boots. Would it be possible for dell to send me the microSD internal card to re-load firmware? or provide the files which I can place on MicroSD Card? Could you PM me with other internal testing procedures. Is there any other information you need from me?
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Posted August 21st, 2019 15:00
Josh,
The PowerConnect 8164, switch is booting and fans are all, however, I am not getting the console at all. Can you provide me with information about what can be done? Can I get replacement parts for this switch, My understanding is the parts are covered under your lifetime warranty for these switches as per the warranty information.
Thank you
Richard
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Posted August 22nd, 2019 09:00
Can you private message me the service tag?
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Posted June 9th, 2020 01:00
hi i have reseted dell PowerConnect 8164f then it's not booting and not responding at all.
what should i do now ?1135
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Posted June 9th, 2020 10:00
Hi,
So you are not able to access the console? Does it have any lights? Have you unplugged it and plugged it back in?
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Posted June 9th, 2020 18:00
there is no lights on console port. i have unplugged it and plugged in back several times.
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Posted June 10th, 2020 06:00
It sounds like it may be a hardware failure. It doesn’t look like it is under warranty. You may want to call phone support.
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Posted October 20th, 2023 21:36
@DELL-Josh Cr I am having the same issue. I was trying to wipe the config on a 8132f and when it loaded into u-boot I entered "erase all". It then wiped the flash and now it wont boot at all.
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October 23rd, 2023 01:46
Hello,
First I would say we need to restore the existing firmware from switch. If the existing firmware is totally wiped off from the switch then you need to install manually from tftp server.
------------------------------------------------Process for transferring the bootcode using the OOB interface:
Configure a tftp server and connect it to the OOB interface
Download the firmware to be used on the switch and extract the stk file from the zip file to the root/home directory of the tftp server
Statically assign an IP address to the network interface of the device that will be used to transfer firmware to the switch
Connect to the switch via the console interface and enter the following commands to transfer the firmware:
u-boot> setenv ipaddr 192.168.1.2 //IP address that will be set to the OOB interface
u-boot> setenv netmask 255.255.255.0
u-boot> setenv serverip 192.168.1.1 // IP address of the tftp server IP address
u-boot> tftpboot N4000_N2000v6.5.4.X.stk //Use the filename of the firmware downloaded
u-boot> saveenv
u-boot> reset
DELL-Josh Cr
Community Manager
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1625
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Posted August 19th, 2019 09:00
Hi,
The firmware is available here. https://www.dell.com/support/home/us/en/04/product-support/product/powerconnect-8100/drivers