I just got my 9200..so i plug in the ethernet cable to my university network and the first thin it says is limited or no cennection detected. I take it in to the university's net help and they change the setting on the card from detect ip address automatically. They manually configure it with my ip address for the network. Now the card says i am connected but i am not able to recieve any packets. Can anyone help me?
It's likely that the university network people are the only ones that will be able to help. There are too many variables associated with company or campus network to make it possible to troubleshoot problems with them from "outside".
Do you have access to another network that you can use as a test to make sure there's nothing wrong with the 9200's network adapter?
If you post the output of "ipconfig /all", there may be some hints in the output that may suggest other steps.
To do that, open a cmd.exe window (Start/Run cmd.exe). In the window that opens, type
ipconfig /all. Select all the output that results by dragging the mouse cursor over the output with the left mouse button held down. After all the output is highlighted, click on the right mouse button. Then reply to this message, and paste the output (with "Control-V") into the reply.
(edit) Another possibility is link speed negotiation. I notice that there's a version of the Broadcom 440x driver dated 11/11/2004, version 4.23,
available from Dell. Is that the version on your 9200? What connection speed is reported if you hover over the "network" icon in the system bar?
Would the fact that i am able to connect to a router and change the settings on it mean that there is nothing wrong with the card??
I checked the drivers it shos that i have version 4.23 though the date is older than the one for the drivers on the site even though the version is the same.
This is the output i got when i connected the computer to the university network...remember they manually configured the ip address etc ao i show that i am connected 10mbs per sec...but i can't recieve anything.
Would the fact that i am able to connect to a router and change the settings on it mean that there is nothing wrong with the card??
That's certainly good evidence that the card's working! Was that with the same Ethernet cable you're using at UWaterloo? Was the connection speed 10 Mbits/sec.?
This is the output i got when i connected the computer to the university network...remember they manually configured the ip address etc ao i show that i am connected 10mbs per sec...but i can't recieve anything.
I wanted to make sure the IP address/subnet mask/gateway settings were all consistent - and they are. Can you even ping the gateway? That can be tried by entering
ping 129.97.237.1 in a cmd.exe window. If all you get is "Request timed out", that's more evidence that there's a problem very close by.
Has all of this been tried using the same LAN connection (wall jack connector or similar)? Is there another wall jack available that you can try it with? Is it supposed to be a 10 Mbit connection?
The reason I keep focusing on connection speed and cabling is that the problem acts like it's at the physical layer, especially given that you can cable the laptop to a router and get bidirectional communication to work.
Yes it is supposed to be 10mbs but i think i found out why i was not able to recieve any info...i connected a router to the jack and i still had the same prob with my 9200 and my friend laptop. I then connected the same router to my friedn jack (the reason i didn't do this before is the univeristy suspends ports when different computers other than the one that is supposed to connect to it, connects to it. I was able to get an internet connection ....so i now believe it is the psychical jack which i plug into that may be faulty.
Thanks for your time though.
i now believe it is the psychical jack which i plug into that may be faulty.
That's entirely consistent with the symptoms you described. Glad you were able to test your laptop on another connection, and thanks for reporting back!
I have had the same problem, but my network administrator has said that it is because I have been using a RJ11 (phone)-sized ethernet connection (i.e. the end that plugs into the wall is small, and the end that plugs into my computer is large). This worked with my Inspiron 8100 because it had a different name-brand network card. However, this meant that the ethernet cable I was using only had 4 wires (not the 8 that are normally in RJ45). I have had to have new wires pulled with the RJ45 (ethernet)-sized plug so that it can work. Hope this helps. When I tried my 9200 in another room with standard RJ45 plugs in the wall, it worked well.
jwatt
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Posted December 2nd, 2004 05:00
It's likely that the university network people are the only ones that will be able to help. There are too many variables associated with company or campus network to make it possible to troubleshoot problems with them from "outside".
Do you have access to another network that you can use as a test to make sure there's nothing wrong with the 9200's network adapter?
If you post the output of "ipconfig /all", there may be some hints in the output that may suggest other steps.
To do that, open a cmd.exe window (Start/Run cmd.exe). In the window that opens, type ipconfig /all. Select all the output that results by dragging the mouse cursor over the output with the left mouse button held down. After all the output is highlighted, click on the right mouse button. Then reply to this message, and paste the output (with "Control-V") into the reply.
(edit) Another possibility is link speed negotiation. I notice that there's a version of the Broadcom 440x driver dated 11/11/2004, version 4.23, available from Dell. Is that the version on your 9200? What connection speed is reported if you hover over the "network" icon in the system bar?
Jim
Message Edited by jimw on 12-02-2004 10:24 AM