UNSOLVED

kenny4820

updated

22 years ago

K

kenny4820

7 Posts

0

33813

May 16th, 2004 10:00

Bluetooth Problem

MY laptop ,D600 have a problem , i dunno why but my bluetooth suddenly ,the windows xp keep on saying bluetooth device cannot be found when i click bluetooth manager , and the blue light which are always lighten, suddenly gone , no more lights indicates my bluetooth on , help me .... is it the module problem ? my laptop no longer have warranty , is there anyway to replace the module , i mean where to buy the module  
  • jwatt

    4446 Posts

    270

    0

    Posted May 17th, 2004 05:00

    Check that the Bluetooth module is properly seated, using the information in the Service Manual.

    Jim
  • WiG

    292 Posts

    270

    0

    Posted May 17th, 2004 14:00

    Are you sure your D600 has no warranty anymore?  D600 has been out for less than 1.5 years, how can it be expired, when the standard warranty for Latitude is 3-year?

     

  • kenny4820

    7 Posts

    270

    0

    Posted May 18th, 2004 04:00

    really , i think i will go and re-check it
  • 270

    0

    Posted May 18th, 2004 22:00

    I was having the same problem with my Bluetooth. I would also get unknown USB device errors. The USB problem seemed to occur most often when I was typing or when any pressure is applied to the front right side just below the keyboard My laptop did the unknown USB thing 99% of the time. I noticed that it did it more often when I was typing and applying pressure to the front right hand side. So I pressed on that side with my finger and it came up Bluetooth adapter found”, and it also showed up in the device manager. When I let off the pressure the Bluetooth adapter disappeared in the device manager and it came up unknown USB device. I reseated the Bluetooth adapter and now it works great. I got my Bluetooth back and got rid of those darn unknown USB device popups
  • WiG

    292 Posts

    270

    0

    Posted May 19th, 2004 01:00

    This is a very common problem with D600 and its bluetooth.  It happened to mine in less than one month after I received my D600, and less than a week for my friend's D600.  In both cases, they have to replace the system board.  You should call Dell Tech Support, and get it fixed asap.

     

  • kenny4820

    7 Posts

    270

    0

    Posted May 19th, 2004 04:00

    so must replace a new board ? not the module problem ?
  • 270

    0

    Posted May 19th, 2004 13:00

    Well, it was fixed. As soon as I took my laptop home the bluetooth card became loose again. So I am back to square one. The card is just barely on there I dont know how they sold them like this. If the laptop gets turned upside down the adapter will just fall off.

  • 270

    0

    Posted May 19th, 2004 15:00

    Dell said they are going to send someone out to replace the Mobo and bluetooth card. The problem is that they are backordered on the replacement bluetooth card. They are supposed to call me when they come in.
  • WiG

    292 Posts

    270

    0

    Posted June 2nd, 2004 05:00

    the small BT connector on the system board was broken, so they had to replace the system board.

     

  • kenny4820

    7 Posts

    261

    0

    Posted June 2nd, 2004 07:00

    hey, some other ppl also tell me its the problem of this too