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I installed a Pioneer 16X DVD burner and a Western Digital 80 gig hard drive (set up as slave) to my Dell Dimensions 4100 866 MGHz with 256 Meg of RAM. My intent was to hook up my Digital 8 Sony Camcorder via the factory installed Firewire and burn my 8 MM tapes to DVD. I was successful in getting this all to work and went to look up additional information on the Internet about the movie editing software that I loaded and found I could not connect. I get the error "www.site.com could not be found. Check the name and try again" for every site. So far, I confirmed with Comcast that my connection is OK, I deinstalled all of the software that I loaded, I unpluugged the power source from each of the devices that I installed. I deinstalled and reinstalled TCP/IP for the network card. No luck. I did get an error message a couple of times that said :Network error, the support tuner has encoutered a network error. Check the state of the network and try again. I did run the network diagnostic tools and all of the tests, mail, loopback, and DNS server show unreachable. But I can ping the DNS server from the run promp. Another wierd fact: when I disabled the DVD burner, the computer would not boot up at all. It hung at the Dell screen. When I plugged it back in it booted. Any ideas??
- I removed the adapter in device manager, shut down, moved the NIC down two slots, turned on and reinstalled. No dice. The same problem exists. I do like the new position. It was jammed against the vidio card before and was difficult to get at. This is really getting frustraating. Should I call Microsoft? Is there a good support line to call? Do you have any other ideas?
IP 67.162.45.196 DNS 63.240.76.198 Gateway 67.162.44.1 And I can still ping the DNS server via the c: prompt. I can also ping 216.109.118.166 (yahoo) and do a loopback. Network diagnosis says that these are uunreachable as well as teh network adapter. So I think that we are on the right track. Windows cannot talk to the network adapter.
- Resolution assistant gone. Problem still here. Speaking of error messages though. I have been getting a couple of new ones from time to time at boot. After Windows comes up I get: Codebase error: Erroor #: -310 Error #:81606 Not a corrupt index file. Index file is exclusive, locked or dos read only.. index file must be corrupt. WHen i click OK, I get: Nsengine has caused an error in C4DLL.DLL. Nsengine will now close. If you continue to ... restart. Does this give you any clues?
Sometimes these errors are impossible to figure out without a complete knowledge of what is running on your system. Nsengine seems to be related to NovaStor backup service. Do you have this running on your system. If so, you might want to disable it as well as any other unnecessary programs that may be running. If Novastor uses the internet, is it possible that it may have corrupted something?
Steve
I'm running out of ideas. See if the manual method of rebuilding winsock given at the following site (below the links to the programs you've already tried) fixes it:
http://www.careyholzman.com/net3.htm
Steve
volcano11
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27973 Posts
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Posted December 31st, 2004 01:00
Please report what you are getting for an IP address, Gateway, and DNS server address in winipcfg for the network card.
Steve