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Pram_kp

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Pram_kp

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July 23rd, 2007 23:00

Ehternet driver missing

I have DIM4300 and recently the ethernet card does not seem to be functioning. The driver seems to be missing and my CD_ROM does not work to re-install the driver from the CD. I tried the dell.com website but could not find the right driver. Also chatted with their customer service who could not find the driver in the dell website. He directed me to 3Com's website and told me that the driver name and asked me to install it frlom their website. I tried that also but the driver I downloaded is not working.
 
When I use Control Panel---System-----Hardware---Device Manager---Ehternet Controller has a question mark against it. I tried updating the driver but system cannot find the driver automatically even after downloading the driver from 3Com wesbite.
 
How can I fix this?
  • volcano11

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    Posted July 24th, 2007 00:00

     


    Message Edited by volcano11 on 07-23-2007 08:52 PM
  • Pram_kp

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    Posted July 24th, 2007 00:00

    Thanks Steve. When I search for the product starting with 3C in the 3com website it shows 2 results for the drivers, how do I know which one to choose?
     
    Thanks
    PK
  • volcano11

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    Posted July 24th, 2007 00:00

    Are you sure you have a 3COM network adapter?  To find out what was shipped on your computer, go to the following site:
     
     
    enter your Service Tag number and click on the Original Configuration tab.  This will give you a somewhat cryptic list of the components shipped with your computer from which you may be able to figure out which ethernet adapter you have.
     
    Steve


    Message Edited by volcano11 on 07-23-2007 08:02 PM
  • volcano11

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    Posted July 24th, 2007 00:00

    Are you sure you have a 3COM network adapter?  Please answer my questions before asking another one.
     
    Steve
  • Pram_kp

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    Posted July 24th, 2007 15:00

    Well, I checked the link you gave and it showed 3Com. Why would I ask you a question if I have not checked the link?
  • volcano11

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    Posted July 25th, 2007 03:00

    Since I cannot see what you are doing from the other end of the internet, you have to be explicit!! 
     
    It might even help if you told me exactly which 3COM network adatper was listed on the "Original Configuration" information that I pointed you too.  Remember, I don't have your service tag and I cannot see the information.  YOU have to tell me.
     
    Steve
  • kajunn

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    Posted July 25th, 2007 12:00

    How do I install the 3Com® 3C905C-TX network interface card (NIC) drivers for my Dell™ Dimension™ 4300, 4300S, or 8200 computer in Microsoft® Windows® Millennium Edition (Me)? Journal ID: 072061C72W Article ID: 151008 Date Published: 4/7/2005 Last Revised: 4/7/2005 Table of Contents Install the driver from the Dimension™ ResourceCD Version 4.00 - 4.02 Install the driver from the Dimension™ ResourceCD Version 3.12 Dell Solution Network: Knowledge Base Article » Install the driver from the Dimension™ ResourceCD Version 4.00 - 4.02 Dell Dimension ResourceCD Version 4.00 - 4.02 1. Insert the Dell Dimension ResourceCD into the CD or DVD drive. The Dimension AMF ResourceCD window appears. 2. Click Next. 3. On the System Model menu, click to select your system model. 4. On the Operating System menu, click Windows Me. 5. On the Device Type menu, click Network. 6. On the Topic menu, click Drivers. A list of available network card drivers appears. 7. Click 3Com® 3C905C-TXM 10/100 Ethernet Adapter. 8. Scroll to the bottom, and then click the Extract button. The Network:3Com 3C900B TPC Package window appears. 9. Click Continue. The window prompts to extract files to c:\dell\drivers\R32523. 10. Click OK. A message appears and indicates that the folder does not exist. 11. Click Yes to create the folder. The message All files were successfully unzipped appears. 12. Click OK. The Dell Software Installation Documentation window appears. 13. Click the in the upper right corner of the window. 14. Click the Start button, point to Settings, and then click Control Panel. The Control Panel window appears. 15. Double-click the System icon. The System Properties window appears. 16. Click the Device Manager tab. 17. Click Network Adapters, and then click the appropriate network adapter. 18. Click Properties. 19. Click the Driver tab. 20. Click the Update Driver button. The Update Device Driver Wizard window appears. 21. Click Next. 22. Click Display a list of drivers in a specific location, so you can select the driver you want, and click Next. 23. Click the Have Disk button. 24. In the Copy files from: field, type c:\dell\drivers\R32523 and then click OK. 25. Verify the appropriate device driver is selected, and then click OK. 26. When the Update Device Driver Wizard states the location of the driver, click Next. 27. Click Finish. 28. When prompted to restart your system, click Yes. Dell Dimension ResourceCD Version 3.12 » Install the driver from the Dimension™ ResourceCD Version 3.12 Dell Dimension ResourceCD Version 3.12 1. Insert the Dell Dimension ResourceCD into the CD or DVD drive. The Dimension AMF ResourceCD window appears. 2. Click Next. 3. On the System Model menu, click Dimension 4300. 4. On the Operating System menu, click Windows Me. 5. On the Device Type menu, click Network. 6. On the Topic menu, click Drivers. A list of available network card drivers appears. 7. Click 3Com® 3C905C-TXM 10/100 Ethernet Adapter. The Network:3Com 3C900B TPC Package window appears. 8. Click Continue. The window prompts to extract files to c:\dell\drivers\R32523. 9. Click OK. A message appears and indicates that the folder does not exist. 10. Click Yes to create the folder. The message All files were successfully unzipped appears. 11. Click OK. The Dell Software Installation Documentation window appears. 12. Click the in the upper right corner of the window. 13. Click the Start button, point to Settings, and then click Control Panel. The Control Panel window appears. 14. Double-click the System icon. The System Properties window appears. 15. Click the Device Manager tab. 16. Click Network Adapters, and then click the appropriate network adapter. 17. Click Properties. 18. Click the Driver tab. 19. Click the Update Driver button. The Update Device Driver Wizard window appears. 20. Click Next. 21. Click Display a list of drivers in a specific location, so you can select the driver you want, and click Next. 22. Click the Have Disk button. 23. In the Copy files from: field, type c:\dell\drivers\R32523 and then click OK. 24. Verify the appropriate device driver is selected, and then click OK. 25. When the Update Device Driver Wizard states the location of the driver, click Next. 26. Click Finish. 27. When prompted to restart your system, click Yes.