I have a Dimension 4300, running Windows XP Home Edition, that has been operateing just fine up until last week.
When I try to connect to the internet, via dial-up, the modem logs onto my ISP ok, but then seems to freeze up. Modem status shows that I am sending bytes, but not receiving any. I did a modem "query" and it tells me the modem is functioning properly.
I thought maybe the modem was bad, so I replaced it with a new one. Same problem.
I have another computer, not on a network, it has been functioning normally. So I know it's not the phone line or the ISP.
I have done virus scans, replaced the phone line to the computer, did a system "restore" to a previous XP restore point, etc.
I have not added or updated any programs, it was working fine in the morning when I logged off my ISP, that evening it started having this problem.
so u have changed the modem with a know good one so thats clear that its not with the modem. don't worry , as u said u r problem is its dialing but not able to connect and u r able to send bytes but not able to receive any .
u have done virus scans, replaced the phone line to the computer, did a system "restore" to a previous XP restore point very good ,
problem might be with tcp/ip or network adapters which are very important and enables u to connect , to check click on start run and type command u get the dos promt window
their u get c:.\windows\command\desktop some command like this just type cd\(black slash) and hit enter .
u get c:>\ then type "ping localhost" and enter
u should get the ping sattistics . let me know what u get their
Thanks for the input, but I discovered the problem.
I contacted my ISP the day after posting my problem on the Forum. Seems they changed their Primary and Secondary DNS Server settings without notifying anyone of the change.
Raspberries :smileymad: to them.
After their Tech walked me thru the re-setup process, things are working fine again. Only problem is now I'm setting here with a new $30 modem that I didn't need after all.
rocky_g
10 Posts
191
0
Posted March 14th, 2005 17:00
hi
so u have changed the modem with a know good one so thats clear that its not with the modem. don't worry , as u said u r problem is its dialing but not able to connect and u r able to send bytes but not able to receive any .
u have done virus scans, replaced the phone line to the computer, did a system "restore" to a previous XP restore point very good ,
problem might be with tcp/ip or network adapters which are very important and enables u to connect , to check click on start run and type command u get the dos promt window
their u get c:.\windows\command\desktop some command like this just type cd\(black slash) and hit enter .
u get c:>\ then type "ping localhost" and enter
u should get the ping sattistics . let me know what u get their
after that just give a reply to me