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Misubi

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22 years ago

M

Misubi

19 Posts

0

4589

September 22nd, 2004 00:00

Modem stopped working

On a Dell CP, I did a fresh install of WIN98 and still cannot get any sort of modem (new or old) to work. Give me the "no dial tone" and is driving me mad. The modem is brand new and works fine on my Inspirin- yet will not work in the CP. tried everything. Any help appreciated
  • tammietune

    19 Posts

    212

    0

    Posted October 7th, 2004 13:00

    You need to go out to http://premiersupport.dell.com and put in your service tag off of the bottom of your system and download the drivers for your system if you haven't already.  With Widows 98 you need to have the dell power management for pc card modems installed on this system before any modem will work.  Also keep in mind that some modem manufacurers have their own power management software that gets loaded and this would need to be disabled in some cases.  This is assuming that you have a pc card modem and I am assuming this because you said that this card works in your other laptop.......  While you are out on that website make sure you update your bios and any other updates out there you may need.  There are many updates out on that site that you will need to have on your system, especially with windows 98.  Please let me know if you need further information on this to help you update your system.
  • Misubi

    19 Posts

    212

    0

    Posted October 11th, 2004 14:00

    Thanks much- but now here is my problem: how can I get all of the necessary updates when I cannot connect to the internet with the PC? Will all the updates fit on a floppy?