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lsaver28

updated

18 years ago

L

lsaver28

2 Posts

0

1819

January 8th, 2009 17:00

My hubbys Dell

He has a inspirion B130, it was bombarded with many viruses, I think we go them off but it says it's connected to the internet but when I go to a web page nothing is there. We never had any problem like this before, can someone please help? thanks dolo

  • lsaver28

    2 Posts

    292

    0

    Posted January 8th, 2009 19:00

    Indiana

  • jlfrank21

    8 Posts

    292

    0

    Posted January 8th, 2009 19:00

    Reformatting would be your best bet.  Where are you located?

  • MRF4700

    2 Intern

    1827 Posts

    292

    0

    Posted January 9th, 2009 09:00

    After a web page times out, click Start > Run > type "cmd" in address window > hit Enter > At Command Prompt window, type "ipconfig/all" at flashing cursor and hit Enter. What are the IP, subnet and Default gateway addresses listed? What are the DNS server addresses given, if any?