Hi  eeio,

In order to install the correct driver for the wireless card, you would need to check the wireless card installed on your computer. You can check it from system configuration tab on support website. 

You can also check the system configuration from the link: http://dell.to/QVOQWC and then install the appropriate drivers from Support website. Click on the below link: http://dell.to/QjjZDA  Enter the Service Tag of your system and select the operating system.

If you are not able to find the wireless card installed on your computer, you can private message me the service tag. I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message. 

Please share the findings. 

 

dear chinmay-s

I entered to the dell support downloads & drivers & put the my service tag

which is " <ADMIN NOTE: Service tag removed per privacy policy> " then I downloaded all "exe" files which the sight gave

it to me & when I installed it no mater changed....so I tried the another

thing which is make the sight detect the service tag number by itself &

when it bring to me another "exe" files I installed it & also nothing

changed.....what can I do???

what's about keys on my keyboard which switch the wireless on/off & make

the brightness increase & decrease it also doesn't work but the key board

installed well when I check it in device manager....not like wireless as

the wireless doesn't work & the network controller can't installed...

thanks

Mich

Hi Mich,

You can install the drivers from the following links:

1. System Software: http://dell.to/Xdll5N
2. Intel Chipset Family: http://dell.to/ZgxPzh
3. Intel Management Engine Interface: http://dell.to/T5gGCr
4. Realtek Card Reader: http://dell.to/VlbLfP
5. Audio: http://dell.to/X5RNFB 
6. Video: http://dell.to/TRrAjj
7. Touchpad: http://dell.to/XPg1o6
8. Ethernet Controller: http://dell.to/VtGe0C
9. Wireless WLAN 1501:http://dell.to/14rBGcu
10. Quickset: http://dell.to/YeUJ5p 

Steps to download drivers:

• Click on “Download File”.
• Select “For Single File Download via Browser”.
• Click on “Download Now”.
• Save the driver on your desktop.
• Once the driver is downloaded on the desktop, right click on it and select “Run as administrator”.
• Follow the prompts on screen and restart your computer.

You can check link: http://dell.to/12Y290G to know the installation of drivers in correct order. 

Please reply for further clarifications.