UNSOLVED

vetonabdiu

updated

13 years ago

1

146702

September 13th, 2013 11:00

Problem with Dell latitude e6520 sim card slot

When I insert the SIM card, nothing happens!
Do i need to install any driver (even i cant find the name of the device for the sim card), or maybe any utility ?

  • Dell-Zohaib R

    4 Apprentice

    953 Posts

    5521

    0

    Posted September 13th, 2013 11:00

    Hi vetonabdiu,

    For the SIM card to work your computer should have a WWAN card installed. If you ordered a WWAN card with/for your computer, check if the WWAN driver is installed by looking in the Device Manager. To check in the Device Manager:

    1. Press and hold the Windows Key and then press the R key on the keyboard to launch Run Dialog Box.
    2. Type “devmgmt.msc” and hit “Enter”.
    3. Expand “Network adapters” and check what device is listed here. If the WWAN card is not listed here, expand the “Other devices” and check. See the image below:

     

    If you have difficulty finding the drivers for the WWAN card:

    1. Follow the above 3 steps and Double click the listed WWAN Card.
    2. Click the “Details” tab.
    3. Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
    4. Make a note of the Device Instance Path or Device Instance ID and add this in your reply.

    Please do write back to us.

  • 5520

    0

    Posted September 15th, 2013 13:00

    ok in network adapters i have :
    Broadcom 802.11 Multiband network adapter
    Intel (R) 82579LM Gigabit Network Adapter #2
    Microsoft Virtual Miniport Adapter #2

    And in the other device i have
    Broadcom USH
    Unknown device

    can u tell me, do ia have a sim card reader or not ? Because i dont really understand it :S

  • ieee488

    6 Operator

    11126 Posts

    38371 Points

    5520

    0

    Posted September 15th, 2013 19:00

    post your Device Manager

    a WWAN card is an optional feature which means you would have to pay EXTRA for it

    I highly doubt you have one.

  • 5521

    0

    Posted September 16th, 2013 12:00

  • ieee488

    6 Operator

    11126 Posts

    38371 Points

    5521

    1

    Posted September 16th, 2013 15:00

    Instead of guessing, why don't you just check to see if you have a WWAN card.

    ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_latitude_laptop/latitude-e6520_owner%27s%20manual_en-us.pdf

  • 5521

    0

    Posted January 20th, 2014 09:00

    PCI\VEN_14E4&DEV_4311&SUBSYS_00071028&REV_01\4&48E63A8&0&00E1
  • user_a94a95

    1 Message

    3711

    0

    Posted December 22nd, 2019 04:00

     

    Good day

    I followed the instructions and this is what I found. 

    USB\VID_413C&PID_818D\C51B75B462C05110

    Regards

    N Steenekamp