UNSOLVED
Windows 8 freezes
hi, if my wi-fi adapter is on windows freezes in 5-30 minutes. I tried to install a lot of drivers, but it did nothing. If i turn off adapter windows works properly.
ID -
PCI\VEN_14E4&DEV_4727&SUBSYS_00121028&REV_01
I tried this one too http://ftp.dell.com/FOLDER00878369M/13/DW1501_W8_X00_A00_Setup-NF03J_ZPE.exe
it seems to be ok in safemode. Haven't tried a clean boot yet.
UPD:I'm trying a clean boot now ant it's still ok.
UPD2: Clean boot didn't help and it freezed.
UPD3: I noticed that Avast didn't let me turn his service off. now it's off and i will wait. May be Avast if the cause, as he might do sth with connections
UPD4: It's not Avast.
Dell-Rajesh R
6 Operator
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3318 Posts
225
0
Posted September 26th, 2013 17:00
Hi Aisper,
Do you remember making any recent changes to the computer prior to this issue?
When did the issue begin?
You may try a system restore:
http://dell.to/15yw3wL
Awaiting your response!Dell-Rajesh R
6 Operator
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3318 Posts
225
0
Posted September 27th, 2013 18:00
Hi Aisper,
This seems to be a hardware issue.You may run diagnostics on the computer.
Kindly private message me the service tag of the computer. To private message click Here, then click "Send a Private Message".
Awaiting your response!
Dell-Rajesh R
6 Operator
•
3318 Posts
225
0
Posted September 24th, 2013 14:00
Hi Aisper,
Check if the issue persists in Safemode with networking.
http://dell.to/1960WEk
Also, try a clean boot in normal mode:
http://dell.to/1eiSb18
Let me know the status.