UNSOLVED
wireless network notebook to desktop problem
I have a desktop and just got a new notebook. Both run XP Professional and are using wireless adapters through a wireless router to connect to WAN and have no problem. I like to be able to communicate the two machines - remote access, file sharing. I finally (somehow) make the desktop can access the notebook (remote access, file sharing, ping, etc). However, I cannot do the other way for some reason that I cannot find out why.
Originally, I could not make either one to "see" each other. But after I go through some checking (as described below), I really did not find anything that wrong as indicated on the guide. But I did find on desktop's TCP/IP setting had WINS setup and was appending a DNS suffix with my work's domain(I think somehow I did that in the past when I tried connecting to work). So I delete it to make it closer to the notebook setup. And not sure is it because of this, or anything else I did, the desktop is now able to ping, remote access, and access files on the notebook. But I still cannot make notebook to access the desktop - which is what I really want.
I have checked the following on both the desktop and notebook:
- Using DHCP to assign IP on the router
- Both have the same workgroup name and different computer name
- Both the server and workstation service is started.
- No TCP/IP filtering.
- File sharing is enabled
- Remote desktop access is enabled
- Run network diagnosis and no failure (and as I said, both can access WAN)
- Windows filewall is disabled. Notebook is running McAFee filrwall, desktop is running ZoneAlarm. But I tried to shutdown firewall on both ends but does not help.
The other thing I can think of is the desktop is using Advanced file sharing, while the notebook is using Simple File sharing. I barely remember I changed it to advance file sharing for some reaon, although not sure is it necessary and it is quite a while ago before I have the notebook. But I think this should not matter on remote access and ping.
So now from desktop, I can see the notebook in the network place/workgroup. But I cannot see the desktop from notebook in the workgroup view. When I manually typed in the \\desktopName or using IP address in the explorer from notebook, I got an error said it cannot access the workgroup message below. Ping will timeout and got 100% lost.
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MyWorkgroup is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.
The list of servers for this workgroup is not currently available.
----------------------------------------------------------------------------------
So what does this mean? I have checked both server and workstation services are started.
Please help. Thanks.
DN
Originally, I could not make either one to "see" each other. But after I go through some checking (as described below), I really did not find anything that wrong as indicated on the guide. But I did find on desktop's TCP/IP setting had WINS setup and was appending a DNS suffix with my work's domain(I think somehow I did that in the past when I tried connecting to work). So I delete it to make it closer to the notebook setup. And not sure is it because of this, or anything else I did, the desktop is now able to ping, remote access, and access files on the notebook. But I still cannot make notebook to access the desktop - which is what I really want.
I have checked the following on both the desktop and notebook:
- Using DHCP to assign IP on the router
- Both have the same workgroup name and different computer name
- Both the server and workstation service is started.
- No TCP/IP filtering.
- File sharing is enabled
- Remote desktop access is enabled
- Run network diagnosis and no failure (and as I said, both can access WAN)
- Windows filewall is disabled. Notebook is running McAFee filrwall, desktop is running ZoneAlarm. But I tried to shutdown firewall on both ends but does not help.
The other thing I can think of is the desktop is using Advanced file sharing, while the notebook is using Simple File sharing. I barely remember I changed it to advance file sharing for some reaon, although not sure is it necessary and it is quite a while ago before I have the notebook. But I think this should not matter on remote access and ping.
So now from desktop, I can see the notebook in the network place/workgroup. But I cannot see the desktop from notebook in the workgroup view. When I manually typed in the \\desktopName or using IP address in the explorer from notebook, I got an error said it cannot access the workgroup message below. Ping will timeout and got 100% lost.
----------------------------------------------------------------------------------
MyWorkgroup is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions.
The list of servers for this workgroup is not currently available.
----------------------------------------------------------------------------------
So what does this mean? I have checked both server and workstation services are started.
Please help. Thanks.
DN
- I read through the TCP/IP trouble shooting. Although I still cannot solve the problem, but here is what I found.
From desktop (that can see my notebook):
It can ping gateway, 127.0.0.1 and it's own IP. Here is the IP-Physical table
C:\Documents and Settings\chengwei>arp -a
Interface: 192.168.1.100 --- 0x10004
Internet Address Physical Address Type
192.168.1.1 00-06-25-a1-1e-f8 dynamic
192.168.1.101 00-13-ce-ee-b7-33 dynamic
And it can ping my notebook 192.168.1.101.
From notebook (that cannot see my desktop):
It can ping gatweay, 127.0.0.1 and the it's own IP. And the IP-Physical table is:
C:\Documents and Settings\chengwei>arp -a
Interface: 192.168.1.101 --- 0x10004
Internet Address Physical Address Type
192.168.1.1 00-06-25-a1-1e-f8 dynamic
192.168.1.100 00-06-25-19-a2-e7 dynamic
So it seems notebook (192.168.1.101) does know the desktop (192.168.1.101). But it just cannot ping/connect to it?
Here is the statement from the guide (http://support.microsoft.com/kb/314067/#XSLTH4153121124120121120120):
----------------------------------------------------------------------------
Method 4: Use the Arp tool to clear the ARP cache
If you can ping both the loopback address (127.0.0.1) and your IP address but you cannot ping any other IP addresses, use the Arp tool to clear out the Address Resolution Protocol (ARP) cache. To view the cache entries, type any one of the following commands:
arp -a
arp -g
To delete the entries, type the following command:
arp -d IP address
To flush the ARP cache, type the following command:
netsh interface ip delete arpcache
----------------------------------------------------------------------------
So I also flush the ARP cache, but still the same. The other interesting thing is, at work, the note book was able to ping/remote desktop to my office desktop.
Any suggestions? Thanks.
DN Denial of local network access is almost always caused by improperly configured firewalls. Have you checked Zone Alarm on the desktsop to make sure that is either completely disabled or is configured to allow local network access?
Steve
Hi,
1) Make sure Enable NetBIOS over TCP/IP is enabled - TCP/IP Properties - Advanced Button -- WINS tab -- Check the option for Enable NetBIOS.
2) If still nogo, Install Netbeui on both the computers. Follow the MS Link http://support.microsoft.com/kb/q301041
Rgds
Best-Try
Message Edited by best-try on 01-15-2006 10:53 AM
I am having the same problem that you are encountering except I have an error that states the Broadcom 440 is unplugged. I can access my laptop from the desktop but not the desktop from the laptop. The desktop shows the network computers but the laptop does not.
If you solve the problem I would appreciate any solutions you may have.
I am having the same problem that you are encountering except I have an error that states the Broadcom 440 is unplugged. I can access my laptop from the desktop but not the desktop from the laptop. The desktop shows the network computers but the laptop does not.
If you solve the problem I would appreciate any solutions you may have.
volcano11
2 Intern
•
27973 Posts
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Posted January 12th, 2006 22:00
Numerous users have reported that just shutting down the McAfee or Norton firewalls often doesn't solve the problem. Try temporarily uninstalling these third party firewalls until you get the problem solved.
Steve