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J
joppermann
9 Posts
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10773
August 17th, 2006 01:00
Wireless says it is authenticating/cannot log on!!
I have a Dell desktop Dimension E310 and laptop Inspiron E1505 and a Netgear router. I've worked with an associate and it was working fine, now it's not and I'm tired of waiting on the phone (glad it's on their dime!). The icons on the bottom say it is authenticating and has been for over an hour. I've tried repairing it and that goes on and on, longer than it should take! Anyone that can help me, preferably step by step on how to get my laptop to connect again it would be greatly appreciated.
joppermann
9 Posts
652
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Posted August 17th, 2006 02:00
I've done the reset over and over, not sure on the phone issue...Could be the problem but I'm on the phone with Dell now!joppermann
9 Posts
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Posted August 17th, 2006 09:00
I'm thinking now it's the cordless phone, which is 2.4 GHz. Anyway to avoid interference with it? The good news is that I'm at least typing this posting from my laptop!joppermann
9 Posts
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Posted August 17th, 2006 17:00
Only have channels 1 through 7. It's on channel 6 right now.joppermann
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Posted August 17th, 2006 19:00
That's strange, 6 is what the helpful person at Dell set it at! Switched it to 1.
joppermann
9 Posts
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Posted August 17th, 2006 20:00
Thanks for your help. The laptop still isn't working properly.Nearly all routers are shipped with the channel set to 6 by default. 6 is in the middle of the range and when cordless phones scan the channels they are most likely to end up at 6 as they go up and down the spectrum. Most 2.4 Ghz phones, cannot be set to a specific channel, thus they continually scan. Thus, when trying to deal with interference from phones, it is always best to set it on a channel that will least likely be picked up by the phone.
Steve
volcano11
2 Intern
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27973 Posts
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Posted August 17th, 2006 01:00