Solved!
Go to SolutionHi annmae and welcome to the Dell Forums
We need to know the info on that shows up on the Blue screen. Normally there is a file name and a long alphanumeric code. This can help us further help you to troubleshoot the proboem.
On another thought if you are still under warranty you need to contact Dell support to get this issue at least logged.
ApproachingZero
117 Posts
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1
Posted December 17th, 2008 07:00
...or you can drop to start (round windows logo)..search...type in "eventvwr". This will launch the event log...look under the system log. Blue screens are usually written to the log and it sometime gives the code stop in the entry. Good luck.