Help

Announcement Banner
Start a discussion
UNSOLVED

hazzee

updated

7 years ago

H

hazzee

4 Posts

0

1800

May 15th, 2019 08:00

7010, BIOS navigation problem

I can't navigate the mouse properly in the 7010 BIOS? I can go up and sideways only even if I moved down the cursor goes up. I updated the BIOS to the latest version A29 but still have the same problem.

  • W

    WizTech33

    2 Posts

    1413

    0

    Posted May 15th, 2019 16:00

    I have had the same issue in the past. I dont know exactly how i fixed it, however you can navigate using your keyboard. use up/down to highlight the section and tab to move over to the options.

  • H

    hazzee

    4 Posts

    1389

    0

    Posted May 16th, 2019 20:00

    are you using uefi or legacy bios maybe if i switched to uefi it would work
  • S

    SOGLAD5

    2 Intern

    •

    103 Posts

    1370

    0

    Posted May 17th, 2019 11:00

    Howdy,

    Your issue/problem 'may' be with the mouse you are using?  Try a 'old fashioned', 'ball' type mouse... If you are using a 'laser'/IR type it may a lack of proper drivers for full operation and that could be making your BIOS unhappy?

    Anthony 

Dell Support Resources

Latest Solutions

View More