UNSOLVED
G
GongolfAssoc
2 Posts
0
1818
June 3rd, 2019 08:00
990, not booting
At first the computer had an error message stating the I/O cable failed. I unplugged the cable and reinserted it. That fixed the problem there but now it is saying there is no hard drive found.
1609
0
Posted June 3rd, 2019 10:00
Any idea which cable ?
1604
0
Posted June 3rd, 2019 10:00
the desktop has hDD
and 2 cables one is data (sata) and other is power.
if either cable is bad the HDD will tests bad.
if the cables are good and the HDD tests bad then the HDD is bad.
any PC over 5 years old needs to run this, (on newer PCs even w10 runs smart tests in the background)
we run full smart tests on all SATA drives from year 2001 to now, 18 years, now the magic smart test save the day.
the newer dells have ePSA test, run that IN BIOS.
then turn on the "Through" mode HDD Test, there, if the HDD is bad, then it must be replaced and fresh OS applied.
1602
0
Posted June 3rd, 2019 11:00
The Data Cable attached is black or blue with SATA port 0 blue.
Unless this is a refirb that doesn't actually have original parts.
The Optical drive in these is Orange.
Cable is a long shot. There are no soft fixes for physically bad drive.
https://www.dell.com/support/home/us/en/04/product-support/product/optiplex-990/manuals
Blue port bottom left is SATA 0
speedstep
11 Legend
•
46969 Posts
1621
1
Posted June 3rd, 2019 09:00
Hard Drive not detected means the drive is dead or the cable is disconnected.
Hard Drive not Detected
No Boot Device Found
No Boot Partition Found
Data error Reading Drive
Seek error - Sector not found
Missing Operating System
Drive not Ready
Black screen with flashing Cursor
Hard Disk Drive Failure
Primary Hard Disk Failure
https://www.dell.com/support/article/us/en/04/sln155163/hard-drive-not-detected-error-on-a-dell-pc?lang=en