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bbbwillie

updated

9 years ago

B

bbbwillie

1 Message

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1864

March 1st, 2018 06:00

Attention: Unsupported Video Configuration Detected

I have 3 monitors attached to my Optiplex 5040 via the onboard HDMI, DVI, and Displayport ports.  I purchased a NVIDIA Quadro M2000 4GB Graphics card to attach 4 additional monitors via the 4 DVI ports on the card.  I received the Attention: Unsupported Video Configuration Detected... message I restarted the computer with all 7 monitors plugged in.  How do I fix this?

  • B

    beamermt79

    6 Operator

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    2342 Posts

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    Posted March 1st, 2018 09:00

    It looks like you have 2 PCIe X16 slots but 1 of them only runs at X4 speed which is probably what is causing your issue meaning the system may not have been designed to run dual graphics cards.
  • E

    elpro999dell

    367 Posts

    1631

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    Posted March 3rd, 2018 20:00

    NEVER CONNECT DISPLAYS TO BOTH THE ONBOARD DISPLAY OUTPUTS AND A GRAPHICS CARD THE MACHINE WILL NEVER BOOT LIKE THAT!!! Take 3 monitors off the onboard video outputs and it will boot if you cannot plug more monitors to the graphics card then you need to get one with enough outputs. Like a Matrox M9188 or Nvidia NVS 810.

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