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cryptic

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5 years ago

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cryptic

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June 28th, 2021 13:00

Optiplex 755 ram issues

Hey there, so I bought a ddr2 800mhz PC2-6400 8gb ram sticks (4 x 2gb)

I put it in the computer and it runs and it’s visible in the bios , but the only issue is it’s running at 667mhz , I contacted the seller and they are saying my computer doesn’t support the 800mhz that’s why it’s not running in 800mhz but I remember seeing threads saying the optiplex 755 runs PC2-6400  800mhz . Is there and option I was meant to see the in bios to make it run at 800mhz .

  • JOcean

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    Posted June 28th, 2021 16:00

    This forum post by the moderator lists 667 as the RAM speed. Personally I would not put any extra money into upgrades in a 14 year old PC. Better to even consider a refurbished newer unit.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • cryptic

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    Posted June 28th, 2021 16:00

    That’s what dell officially confirmed but there are other forum posts that confirms 800mhz .

  • bradthetechnut

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    Posted June 28th, 2021 17:00

    From the Optiplex 755 Tech Guide, 800MHz is the max RAM speed for it.

    Capture+_2021-06-28-19-39-46.png

    Capture+_2021-06-28-19-46-32.png

    I really don't know that you'll notice a difference in RAM speed between 667MHz and 800MHz simply using the PC.

    The only way I know to fix it if you want to pursue it is to return the RAM you just bought.  Unless you bought it already, I suggest A-Tech RAM.  It comes with a lifetime warranty, is what I ran in my previous 755 and now my 7010.  https://www.amazon.com/s?k=optiplex+755+ram+a-tech&ref=nb_sb_noss 

    By the way, what brand of RAM did you buy?  Also, there's been problems in this forum with KVR (Kingston Value RAM).  It works for some in Dell's, but not for everybody.