UNSOLVED

melamoud

updated

4 years ago

M

melamoud

1 Rookie

•

19 Posts

0

1524

March 2nd, 2023 08:00

Cant connect to my ups using https k802N

HI, 

 

I have UPS K802N 2700, when I browse to its HTTP address I get fw to https, when I go to HTTP , I get SSL error

The connection for this site is not secure

 

ERR_SSL_PROTOCOL_ERROR

 

what can I do ?

 

  • DELL-Chris H

    7 Practitioner

    •

    9682 Posts

    •

    48046 Points

    380

    0

    Posted March 2nd, 2023 12:00

    Melamoud,

     

     

    Would you confirm how you are trying to connect to the UPS, specifically what port and cable? Also, have you tried anyother connections, beyond what you are trying. 

    Let me know.

     

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • melamoud

    1 Rookie

    •

    19 Posts

    376

    0

    Posted March 2nd, 2023 13:00

    yes K802N UPS, I can see it in my router, I try the default port 80 I get the logo + message "The card is configured in SSL mode"

    when I click the link it go to the default http2 port, and returns the error 

    what do you mean other connections? - I tried other browsers same error

  • melamoud

    1 Rookie

    •

    19 Posts

    376

    0

    Posted March 2nd, 2023 13:00

    also I installed local node manager and I can see the device via USB cable with status green but I can see the network entry in the table with status gray

  • DELL-Young E

    Moderator

    •

    5421 Posts

    •

    37 Points

    354

    0

    Posted March 2nd, 2023 18:00

    Hello, how about not using the router for now and just connect directly to the laptop?

    https://dell.to/41EM9TT

     

     

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • melamoud

    1 Rookie

    •

    19 Posts

    353

    0

    Posted March 2nd, 2023 19:00

    I do not have the serial port, so I cant use that , I can try to connect the ethernet port (might need a cross cable)  directly to my laptop , I can try that tomorrow, 

    any idea why its not working ? or what setting I need to change to enable HTTP, for example ?

  • DELL-Young E

    Moderator

    •

    5421 Posts

    •

    37 Points

    345

    0

    Posted March 2nd, 2023 20:00

    Yes please, first we work on the instruction then we can troubleshoot further.

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • melamoud

    1 Rookie

    •

    19 Posts

    480

    0

    Posted March 5th, 2023 10:00

    could not even connect  to it

     

    how can I connect via USB  and change SSL configuration ? what sw ?

  • melamoud

    1 Rookie

    •

    19 Posts

    477

    0

    Posted March 5th, 2023 11:00

    I tried firefix but latest version, what do you mean modern browser wont work wont work connecting to this ups ? can you tell me what firefox version works, I will try it ? 

  • Origin3k

    6 Operator

    •

    2421 Posts

    •

    12399 Points

    478

    0

    Posted March 5th, 2023 11:00

    You have to use a Firefox portable version which is 5-8 years old. A modern browser will not work.

  • Origin3k

    6 Operator

    •

    2421 Posts

    •

    12399 Points

    301

    0

    Posted March 5th, 2023 13:00

    The SSL implemetation is not thrustworthy anymore and todays browser have all these Ciphers and Keys disabled or removed.

    A old FF portable is the solution.