UNSOLVED

LEE888

updated

3 years ago

Closed

L

LEE888

1 Rookie

66 Posts

10 Points

0

2499

April 11th, 2023 20:00

CPU0704 Message CPU 2 machine check error detected.

Hi Dell team,

Good day to you. 

Is there anything we can rectify this issue for CPU0704 CPU 2 machine check error detected ? 

Thank you

additional information

OEMR XL R740xd

Screenshot 2023-04-12 at 11.14.39 AM.png

  • DELL-Marco B

    Moderator

    3980 Posts

    257

    0

    Posted April 12th, 2023 00:00

    Hello,

    which BIOS version is installed? 

    Did you make any recent changes in the configuration?

    Can you extract logs and upload it here?

    TechDirect (https://dell.to/3MC3LKR)

    Thanks

    DELL- Marco B

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • Praveen.Singh

    4 Apprentice

    489 Posts

    17 Points

    223

    0

    Posted April 12th, 2023 23:00

    @leejunloong 

    Below is your plan of action:-

    Power cycle the system.

    power on the system checks for the error if it same swap the CPU and reseat all the components.

    if the issue is same you need to upgrade the F/W to the latest if still same replace the board.

     

    Regrads

    Singh

    Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!