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john_jones7

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11 years ago

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54220

April 9th, 2015 16:00

Factory Defaults R710s

Hi, I've been given the task of resetting a number of R710s,

which is the best way of erasing\resetting all user settings\data on them, i've removed the drives and sanitised them with a data erase program, but what about the servers?

i've gone into bios and used the scroll lock,num lock,cap lock, and ALT keys combos  that are suppose to reset the nvram and restore factory defaults,

but what about resetting the LC and iDrac to factory defaults, which will delete all iDRAC user credentials and IP address configuration settings also it would delete all the lifecycle logs that contain the history of all the change events, firmware upgrades, and user comments.

would you advise resetting the LC and iDRac and if i do will it cause any problems when the servers are used by someone else?

thanks for any advice..

Jon.

  • Daniel My

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    Posted April 10th, 2015 13:00

    what steps would you advise for removing any company info, like asset info , domain names etc

    clearing the nvram and resetting the iDRAC from the bios menu to defaults or ?

    Clearing NVRAM via jumper will reset the system BIOS to defaults and remove information from there. It will have no effect on the iDRAC. Resetting the iDRAC to defaults should remove all of the iDRAC info you just listed. If you are going to be performing the LCwipe then that should be all you need to do to wipe the iDRAC information. That should delete all of the logs and all of the information that a reset to defaults would wipe.

    Thanks

  • 10422

    0

    Posted April 10th, 2015 13:00

    thank you Daniel you've been really helpful :emotion-2:

    what steps would you advise for removing any company info, like asset info , domain names etc

    clearing the nvram and resetting the iDRAC from the bios menu to defaults or ?

    thanks again for all your help

  • Daniel My

    12 Elder

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    6205 Posts

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    Posted April 10th, 2015 13:00

    Hello Jon

    i've gone into bios and used the scroll lock,num lock,cap lock, and ALT keys combos  that are suppose to reset the nvram and restore factory defaults

    You should clear NVRAM via jumper:

    http://www.dell.com/support/home/us/en/19/product-support/product/poweredge-r710/manuals

    but what about resetting the LC and iDrac to factory defaults, which will delete all iDRAC user credentials and IP address configuration settings also it would delete all the lifecycle logs that contain the history of all the change events, firmware upgrades, and user comments.

    You can clear most of the by doing a racadm racresetcfg or reset defaults in the iDRAC BIOS menu. To clear the LCC logs you will need to use LCwipe. Using LCwipe alone should clear everything. You can read more about it in this thread:

    http://en.community.dell.com/support-forums/servers/f/177/t/19593326

    This document explains the LCwipe parameters:

    http://en.community.dell.com/cfs-file/__key/telligent-evolution-components-attachments/13-4491-00-00-20-21-40-66/Dell_2D00_LCManagementProfile_2D00_1.3.pdf

    would you advise resetting the LC and iDRac and if i do will it cause any problems when the servers are used by someone else?

    There should be no problems. Everything will be reset to default values. The only issue that would arise is if you try to perform these actions remotely. When you start resetting these items you will lose remote connectivity as the settings are wiped.

    Thanks

  • 10422

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    Posted April 10th, 2015 13:00

    thanks again Daniel