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OmegaHelpDesk
2 Posts
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327
December 10th, 2021 07:00
Help with Dell FS12-TY orange light flashing
Have a Dell FS12-TY server. Front panel light is flashing orange. Went to Open Manage Server Administrator and have a yellow alert for the Connector 0 (raid)/physical disk for all 6 disks (I am aware they are not Dell drives but Seagate) State: Online, power Status: Spun up. Task have 2 options for Available Task or Offline (Execute). Firmware 1.70
Tried many fixed from Google including some changes on config file not to flag it but nothing is working and we would like to resolve the issue instead of just living with it. Need help please
OmegaHelpDesk
2 Posts
247
0
Posted December 10th, 2021 12:00
Thanks. I got the info below but still not sure how to fix it. Any help is appreciated
PERC H700 Adapter 0:
b info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 007/29/21 10:21:38: EVT#29724-07/29/21 10:21:38: 113=Unexpected sense: PD 02(e0xff/s2) Path 5000c50034f68509, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/29/21 10:21:38: Raw Sense for PD 2: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/29/21 10:21:38: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/29/21 10:21:38: ILLEGAL REQ: pRdm(807d7e00) Cmd=3, Sns=807d7e40 DevId[2] devHandle c info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/29/21 10:21:38: EVT#29725-07/29/21 10:21:38: 113=Unexpected sense: PD 03(e0xff/s3) Path 5000c500350cecdd, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/29/21 10:21:38: Raw Sense for PD 3: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/29/21 10:21:38: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/29/21 10:21:38: ILLEGAL REQ: pRdm(8056fc00) Cmd=3, Sns=8056fc40 DevId[3] devHandle d info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/29/21 10:21:38: EVT#29726-07/29/21 10:21:38: 113=Unexpected sense: PD 04(e0xff/s4) Path 5000c5003456eac5, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/29/21 10:21:38: Raw Sense for PD 4: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/29/21 10:21:38: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/29/21 10:21:38: ILLEGAL REQ: pRdm(808a2600) Cmd=3, Sns=808a2640 DevId[4] devHandle e info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/29/21 10:21:38: EVT#29727-07/29/21 10:21:38: 113=Unexpected sense: PD 05(e0xff/s5) Path 5000c50033f21cad, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/29/21 10:21:38: Raw Sense for PD 5: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/29/21 10:21:38: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/29/21 10:21:38: ILLEGAL REQ: pRdm(807eae00) Cmd=3, Sns=807eae40 DevId[5] devHandle f info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/29/21 11:00:33: EVT#29728-07/29/21 11:00:33: 44=Time established as 07/29/21 11:00:33; (1199625 seconds since power on)
07/29/21 12:00:34: EVT#29729-07/29/21 12:00:34: 44=Time established as 07/29/21 12:00:34; (1203225 seconds since power on)
07/29/21 13:00:34: EVT#29730-07/29/21 13:00:34: 44=Time established as 07/29/21 13:00:34; (1206825 seconds since power on)
07/29/21 14:00:34: EVT#29731-07/29/21 14:00:34: 44=Time established as 07/29/21 14:00:34; (1210425 seconds since power on)
07/29/21 15:00:34: EVT#29732-07/29/21 15:00:34: 44=Time established as 07/29/21 15:00:34; (1214025 seconds since power on)
07/29/21 16:00:34: EVT#29733-07/29/21 16:00:34: 44=Time established as 07/29/21 16:00:34; (1217625 seconds since power on)
07/29/21 17:00:34: EVT#29734-07/29/21 17:00:34: 44=Time established as 07/29/21 17:00:34; (1221225 seconds since power on)
07/29/21 18:00:34: EVT#29735-07/29/21 18:00:34: 44=Time established as 07/29/21 18:00:34; (1224825 seconds since power on)
07/29/21 19:00:34: EVT#29736-07/29/21 19:00:34: 44=Time established as 07/29/21 19:00:34; (1228425 seconds since power on)
07/29/21 20:00:34: EVT#29737-07/29/21 20:00:34: 44=Time established as 07/29/21 20:00:34; (1232025 seconds since power on)
07/29/21 21:00:34: EVT#29738-07/29/21 21:00:34: 44=Time established as 07/29/21 21:00:34; (1235625 seconds since power on)
07/29/21 22:00:34: EVT#29739-07/29/21 22:00:34: 44=Time established as 07/29/21 22:00:34; (1239225 seconds since power on)
07/29/21 23:00:34: EVT#29740-07/29/21 23:00:34: 44=Time established as 07/29/21 23:00:34; (1242825 seconds since power on)
07/30/21 0:00:34: EVT#29741-07/30/21 0:00:34: 44=Time established as 07/30/21 0:00:34; (1246425 seconds since power on)
07/30/21 1:00:35: EVT#29742-07/30/21 1:00:35: 44=Time established as 07/30/21 1:00:35; (1250025 seconds since power on)
07/30/21 2:00:35: EVT#29743-07/30/21 2:00:35: 44=Time established as 07/30/21 2:00:35; (1253625 seconds since power on)
07/30/21 3:00:35: EVT#29744-07/30/21 3:00:35: 44=Time established as 07/30/21 3:00:35; (1257225 seconds since power on)
07/30/21 4:00:35: EVT#29745-07/30/21 4:00:35: 44=Time established as 07/30/21 4:00:35; (1260825 seconds since power on)
07/30/21 5:00:35: EVT#29746-07/30/21 5:00:35: 44=Time established as 07/30/21 5:00:35; (1264425 seconds since power on)
07/30/21 6:00:35: EVT#29747-07/30/21 6:00:35: 44=Time established as 07/30/21 6:00:35; (1268025 seconds since power on)
07/30/21 7:00:35: EVT#29748-07/30/21 7:00:35: 44=Time established as 07/30/21 7:00:35; (1271625 seconds since power on)
07/30/21 8:00:35: EVT#29749-07/30/21 8:00:35: 44=Time established as 07/30/21 8:00:35; (1275225 seconds since power on)
07/30/21 9:00:35: EVT#29750-07/30/21 9:00:35: 44=Time established as 07/30/21 9:00:35; (1278825 seconds since power on)
07/30/21 10:00:35: EVT#29751-07/30/21 10:00:35: 44=Time established as 07/30/21 10:00:35; (1282425 seconds since power on)
07/30/21 11:00:35: EVT#29752-07/30/21 11:00:35: 44=Time established as 07/30/21 11:00:35; (1286025 seconds since power on)
07/30/21 12:00:35: EVT#29753-07/30/21 12:00:35: 44=Time established as 07/30/21 12:00:35; (1289625 seconds since power on)
07/30/21 13:00:35: EVT#29754-07/30/21 13:00:35: 44=Time established as 07/30/21 13:00:35; (1293225 seconds since power on)
07/30/21 14:00:35: EVT#29755-07/30/21 14:00:35: 44=Time established as 07/30/21 14:00:35; (1296825 seconds since power on)
07/30/21 15:00:36: EVT#29756-07/30/21 15:00:36: 44=Time established as 07/30/21 15:00:36; (1300425 seconds since power on)
07/30/21 16:00:36: EVT#29757-07/30/21 16:00:36: 44=Time established as 07/30/21 16:00:36; (1304025 seconds since power on)
07/30/21 17:00:36: EVT#29758-07/30/21 17:00:36: 44=Time established as 07/30/21 17:00:36; (1307625 seconds since power on)
07/30/21 18:00:36: EVT#29759-07/30/21 18:00:36: 44=Time established as 07/30/21 18:00:36; (1311225 seconds since power on)
07/30/21 19:00:36: EVT#29760-07/30/21 19:00:36: 44=Time established as 07/30/21 19:00:36; (1314825 seconds since power on)
07/30/21 20:00:36: EVT#29761-07/30/21 20:00:36: 44=Time established as 07/30/21 20:00:36; (1318425 seconds since power on)
07/30/21 21:00:36: EVT#29762-07/30/21 21:00:36: 44=Time established as 07/30/21 21:00:36; (1322025 seconds since power on)
07/30/21 22:00:36: EVT#29763-07/30/21 22:00:36: 44=Time established as 07/30/21 22:00:36; (1325625 seconds since power on)
07/30/21 23:00:36: EVT#29764-07/30/21 23:00:36: 44=Time established as 07/30/21 23:00:36; (1329225 seconds since power on)
07/31/21 0:00:36: EVT#29765-07/31/21 0:00:36: 44=Time established as 07/31/21 0:00:36; (1332825 seconds since power on)
07/31/21 1:00:36: EVT#29766-07/31/21 1:00:36: 44=Time established as 07/31/21 1:00:36; (1336425 seconds since power on)
07/31/21 2:00:36: EVT#29767-07/31/21 2:00:36: 44=Time established as 07/31/21 2:00:36; (1340025 seconds since power on)
07/31/21 3:00:36: EVT#29768-07/31/21 3:00:36: 44=Time established as 07/31/21 3:00:36; (1343625 seconds since power on)
07/31/21 3:17:54: prDiskStart: starting Patrol Read on PD=00
07/31/21 3:17:54: prDiskStart: starting Patrol Read on PD=01
07/31/21 3:17:54: prDiskStart: starting Patrol Read on PD=02
07/31/21 3:17:54: prDiskStart: starting Patrol Read on PD=03
07/31/21 3:17:54: prDiskStart: starting Patrol Read on PD=04
07/31/21 3:17:54: prDiskStart: starting Patrol Read on PD=05
07/31/21 3:17:54: EVT#29769-07/31/21 3:17:54: 39=Patrol Read started
07/31/21 3:17:54: EVT#29770-07/31/21 3:17:54: 113=Unexpected sense: PD 00(e0xff/s0) Path 5000c50033f2c745, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/31/21 3:17:54: Raw Sense for PD 0: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/31/21 3:17:54: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/31/21 3:17:54: ILLEGAL REQ: pRdm(806b9000) Cmd=3, Sns=806b9040 DevId[0] devHandle a info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/31/21 3:17:54: EVT#29771-07/31/21 3:17:54: 113=Unexpected sense: PD 01(e0xff/s1) Path 5000c50034f6ddc1, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/31/21 3:17:54: Raw Sense for PD 1: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/31/21 3:17:54: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/31/21 3:17:54: ILLEGAL REQ: pRdm(805ade00) Cmd=3, Sns=805ade40 DevId[1] devHandle b info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/31/21 3:17:54: EVT#29772-07/31/21 3:17:54: 113=Unexpected sense: PD 02(e0xff/s2) Path 5000c50034f68509, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/31/21 3:17:54: Raw Sense for PD 2: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/31/21 3:17:54: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/31/21 3:17:54: ILLEGAL REQ: pRdm(806b7800) Cmd=3, Sns=806b7840 DevId[2] devHandle c info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/31/21 3:17:54: EVT#29773-07/31/21 3:17:54: 113=Unexpected sense: PD 03(e0xff/s3) Path 5000c500350cecdd, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/31/21 3:17:54: Raw Sense for PD 3: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/31/21 3:17:54: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/31/21 3:17:54: ILLEGAL REQ: pRdm(80838200) Cmd=3, Sns=80838240 DevId[3] devHandle d info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/31/21 3:17:54: EVT#29774-07/31/21 3:17:54: 113=Unexpected sense: PD 04(e0xff/s4) Path 5000c5003456eac5, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/31/21 3:17:54: Raw Sense for PD 4: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/31/21 3:17:54: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/31/21 3:17:54: ILLEGAL REQ: pRdm(80776c00) Cmd=3, Sns=80776c40 DevId[4] devHandle e info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/31/21 3:17:54: EVT#29775-07/31/21 3:17:54: 113=Unexpected sense: PD 05(e0xff/s5) Path 5000c50033f21cad, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/31/21 3:17:54: Raw Sense for PD 5: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/31/21 3:17:54: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/31/21 3:17:54: ILLEGAL REQ: pRdm(8083ea00) Cmd=3, Sns=8083ea40 DevId[5] devHandle f info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/31/21 4:00:37: EVT#29776-07/31/21 4:00:37: 44=Time established as 07/31/21 4:00:37; (1347225 seconds since power on)
07/31/21 5:00:37: EVT#29777-07/31/21 5:00:37: 44=Time established as 07/31/21 5:00:37; (1350825 seconds since power on)
07/31/21 6:00:37: EVT#29778-07/31/21 6:00:37: 44=Time established as 07/31/21 6:00:37; (1354425 seconds since power on)
07/31/21 7:00:37: EVT#29779-07/31/21 7:00:37: 44=Time established as 07/31/21 7:00:37; (1358025 seconds since power on)
07/31/21 8:00:37: EVT#29780-07/31/21 8:00:37: 44=Time established as 07/31/21 8:00:37; (1361625 seconds since power on)
07/31/21 8:07:31: prCallback: PR completed for pd=05
07/31/21 8:14:57: prCallback: PR completed for pd=00
07/31/21 8:15:04: prCallback: PR completed for pd=03
07/31/21 8:19:41: prCallback: PR completed for pd=04
07/31/21 8:21:01: prCallback: PR completed for pd=01
07/31/21 8:22:19: prCallback: PR completed for pd=02
07/31/21 8:22:19: PR cycle complete
07/31/21 8:22:19: EVT#29781-07/31/21 8:22:19: 35=Patrol Read complete
07/31/21 8:22:19: Next PR scheduled to start at 08/07/21 3:17:55
07/31/21 8:22:19: EVT#29782-07/31/21 8:22:19: 113=Unexpected sense: PD 00(e0xff/s0) Path 5000c50033f2c745, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/31/21 8:22:19: Raw Sense for PD 0: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/31/21 8:22:19: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/31/21 8:22:19: ILLEGAL REQ: pRdm(80865800) Cmd=3, Sns=80865840 DevId[0] devHandle a info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/31/21 8:22:19: EVT#29783-07/31/21 8:22:19: 113=Unexpected sense: PD 01(e0xff/s1) Path 5000c50034f6ddc1, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/31/21 8:22:19: Raw Sense for PD 1: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/31/21 8:22:19: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/31/21 8:22:19: ILLEGAL REQ: pRdm(80634600) Cmd=3, Sns=80634640 DevId[1] devHandle b info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/31/21 8:22:19: EVT#29784-07/31/21 8:22:19: 113=Unexpected sense: PD 02(e0xff/s2) Path 5000c50034f68509, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/31/21 8:22:19: Raw Sense for PD 2: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/31/21 8:22:19: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
07/31/21 8:22:19: ILLEGAL REQ: pRdm(8056f200) Cmd=3, Sns=8056f240 DevId[2] devHandle c info:0, aslen= 0, cmdSpecific[3]= a [2]= 0 [1]= 0 [0]= 0 asc= 0, Ascq 24, Sks: 0, fp[0]=c8, fp[1]= 0
07/31/21 8:22:19: EVT#29785-07/31/21 8:22:19: 113=Unexpected sense: PD 03(e0xff/s3) Path 5000c500350cecdd, CDB: 12 01 dc 01 1d 00, Sense: 5/24/00
07/31/21 8:22:19: Raw Sense for PD 3: 70 00 05 00 00 00 00 0a 00 00 00 00 24 00 01 c8 00 03
07/31/21 8:22:19: DEV_REC:IllegalReq- CDB: 12 1 dc 1 1d 0
Dell-DylanJ
6 Operator
•
2924 Posts
247
0
Posted December 10th, 2021 13:00
I didn't see anything of concern in the log snippet I read. I know the forum won't support the whole log though, so you'll need to spend the time with it yourself. I know that if the drives are not Dell drives, they're going to create a warning. If there's nothing else, that may be it.
Dell-DylanJ
6 Operator
•
2924 Posts
217
0
Posted December 13th, 2021 06:00
I would recommend contacting phone support. If the server is out of warranty, there are 1 time support options. If you're interested, I'd be happy to get you the phone number. I would need to know what country you're in to do so, however.
Dell-DylanJ
6 Operator
•
2924 Posts
254
0
Posted December 10th, 2021 12:00
Hello,
If you have OpenManage access, you should be able to access the storage controller log. That log should give you a more specific idea of the problem.
Exporting the PERC log from OMSA: https://dell.to/33luNBN