I first attempted to install the 240 day license, but it failed, so I installed the 30 day license (I needed remote console immediately). Now the 30 day license has expired, and I'm again unable to install the 240 day license.
There have not been any other licenses installed. I was unable to install the 240 day license from the beginning.
Unfortunately not, I'm performing the same steps, still resulting in error. Also, the video link at the bottom of the article does not work. ("The license management steps are shown in this video.")
I checked with one of our escalation resources and was informed that once a trial license is used, the software flag that would prevent an additional trial license from being used (including the extended trial license) is set and cannot be reset.
steve5561
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Posted August 14th, 2020 17:00
I think I just solved the problem. I reduced the length of the file name of the *.xml license file. It then imported just fine.