I have a Dell R720, and I want to use it for LLama/AI. I can place a double-width GPU without any issues. When I install the second Double Width GPU, I receive a Plug and Play Training Error on Slot 4. The GPU works fine if I move it to the other slot. Is there a specific riser required to make this work?
-GPU Card Installation Guidelines- NOTE: Internal GPU cards are supported on the PowerEdge R720 and not on the PowerEdge R720xd. NOTE: Due to the high power consumption of GPUs, the ambient system inlet temperature is restricted to 30 °C to ensure adequate system cooling when one or more GPU cards are installed in PowerEdge R720. Note that this is less than the standard environmental specification of 35 °C. The PowerEdge R720 must be installed with two processors. The processor must be of 115 W or less. The processor must use a GPU kit low-profile heat sink. Ensure the GPU enablement kit is available. GPU enablement kit includes: Low-profile heat sinks System board support brackets Power cables for the GPU cards Filler brackets with closeout EMI shield for unoccupied PCI-e slots All GPU cards must be of the same type and model. Ensure that your system uses the redundant 1100 W power supplies. You can install up to two double-wide GPU cards. NOTE: Two double-wide GPU cards configuration requires optional riser 3. You can install up to four single-wide GPU cards.
Ensure the GPU enablement kit is available. GPU enablement kit includes: Low-profile heat sinks System board support brackets Power cables for the GPU cards Filler brackets with closeout EMI shield for unoccupied PCI-e slots
->It looks like you need the GPU enablement kit at this point.
Can I run both double-width GPU on a single 1100W power supply?
GPU enablement kit: Low-profile heat sinks -> For testing, we can use the standard one System board support brackets -> can you provide what brackets required? Power cables for the GPU cards -> Already have these and using Dell Geniune Cables. Used on both risers Filler brackets with closeout EMI shield for unoccupied PCI-e slots -> can you provide what filler brackets required?
So why am I still getting an error when the second GPU is installed in the middle riser?
Hello, as Charles and I were both pointing out earlier, you will need GPU enablement kit. It is best that you get touch with your local support to see if it's available. Contact Technical Support | Dell US
Respectfully,
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DELL-Young E
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Posted May 30th, 2025 01:31
Hello,
https://www.dell.com/support/home/en-mk/drivers/driversdetails?driverid=h0n8r&lwp=rt
AMD Windows Server 2008/2012 R2 GPU Driver
Then I would like to ask you to take a look at page 22 here (GPU support)
https://dl.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r720_reference-guide_en-us.pdf
and see if you are following this technical guide.
You can also send us your service tag through https://www.dell.com/community/en/direct-messaging
Respectfully,
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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