Hi C.D.,

Do you have the latest version of the Dell drivers installed? Win2003 does have drivers native to the Operating System, but they are not compatible with Array Manager.

FYI, these are the latest System Upgrades for the PowerEdge 2450 and the (assuming here) Perc 3/si running Win2003. Install in this order:

System BIOS, PowerEdge 2450, A09
FileName: 2450-A09.exe [485 KB]     &nbspRelease Date: 12/16/2003

ESM Firmware, Multi System, A42
Filename: a42cust.exe (397 KB)
Note: Extract the files to a DOS bootable floppy disk. Boot the server to this floppy disk, and run smflsh.exe.

Adaptec Perc 2/si, 2/qc, 3/si, 3/di, Driver, Windows 2000, v.2.8.0.6085, A15
FileName: W2K-2806085.exe [259 KB]     &nbspRelease Date: 4/14/2004

Adaptec PERC3/Si, Firmware, PowerEdge 2450, v.2.8.0.6089, A12
FileName: PE2450-280_6089.exe [1 MB]     &nbspRelease Date: 4/14/2004

Please let me know if you have a different Perc Controller.

Message Edited by DELL-Mark A on 05-12-2004 09:40 AM

Hi,

The Perc driver and firmware come in 2 different download packages.

One is for Update Package for Windows installation and has a prerequisite of version 2.6 being installed.

The other is for installation via bootable floppy for the firmware and hard drive for the driver and does not have this limitation.

Actually it is unusual that Win2003 would have installed on a version of perc firmware older then 2.7.1. What version of Perc firmware is currently installed?

Thanks
Mark

Mark,

Thank you for the reply. Our Perc Controller is 3/Si.

I went through your list of system upgrades, System BIOS, PowerEdge 2450, A09 and ESM Firmware, Multi System, A42 are up to date.

However, when I went to install Adaptec Perc 2/si, 2/qc, 3/si, 3/di, Driver, Windows Server 2003, v.2.8.0.6085, A05

I received a message saying:

"Software to be updated was not found. Install the following software, then retry the update:

Software name: Perc 3/si Firmware

Required Version 2.6

Version of this update package is older than the currently installed version

Package Version 2.8.0.6085

Installed Version 5.2.379.0

 

I then made an attempt to update the Adaptec PERC3/Si, Firmware, PowerEdge 2450, v.2.8.0.6089, A12, and received an error msg say:

Software to be updated was not found. Install the following software, then retry the update:

Software name: Perc 3/si Firmware

Required Version: 2.6

 

Your assistance is appreciated!

 

C.D.

 

That did the trick! I'm now able to see the virtual disks in the Array Manager.

Thank you for the help Mark!

 

C.D.