I noticed after restarting one of our servers today OMSA spit the following to the console:
OMSM : Controller event log: Current capacity of the battery is below threshold : Controller 0 (PERC H800 Adapter)
OMSM : Controller event log: BBU disabled; changing WB virtual disks to WT, For ced WB VDs are not affected: Controller 0 (PERC H800 Adapter)
So I went to the web-based OMSA (https:// :1311 ) and sure enough the virtual disk writing policy is set to write through. When I go to the battery Information/Configuration the status has a green check, state of ready and Predicted Capacity Status of ready (see screenshot). I noticed I'm out of date with the H800 firmware (12.10.4-0001 vs. current 12.10.6-0001). Before scheduling maintenance I was wondering if anyone has run into this situation or if anyone has suggestions? Below the screenshot are excerpts from the lsi log.
T35: Auto Learn Period : 90 days T35: Next Learn Time : 435493310 T35: Battery ID : 3f5f094b T35: Delayed Learn Interval: 0 hours from scheduled time T35: Next Learn scheduled on: 10 19 2013 10:21:50 T35: _________________________________________________
T35: *** BATTERY DESIGN INFORMATION *** T35: _____________________________________________
T35: Design Capacity : 1800 mAh T35: Design Voltage : 3700 mV T35: Specification Info, : 31 T35: Date of Manufacture : 10,31 2011 T35: Serial Number : 2379 T35: Pack Status-Config : 14 T35: Manufacturer Name : SMP-SDI2.0 T35: Device Name : DLGC9R0 T35: Device Chemistry : LION T35: Design Data : 80dbdd4b T35: _____________________________________________
T35: *** BATTERY CAPACITY INFORMATION *** T35: _____________________________________________
T35: Relative State of Charge : 0 % T35: Absolute State of Charge : 0 % T35: Remaining Capacity : 0 mAh T35: Full Charge Capacity : 1561 mAh T35: Time to Empty : 65535 Min T35: Average Time to Empty : 65535 Min T35: Average Time to Full : 65535 Min T35: Cycle Count : 13 T35: Max Error : 2 % T35: _____________________________________________
T35: *** BATTERY MONITORED INFORMATION *** T35: ____________________________________________________________________________
T35: Temperature : 27 C Voltage : 3685 V T35: Current : 0 mA GasGaugeStat : ad0 T35: GPID : 8111013 ChargerStatus : 3 T35: Remaining Capacity : 0 mAh Full Charge Capacity: 1561 mAh T35: Relative Stat of Charge : 0 % FwBBUState : 1 T35: ____________________________________________________________________________
09/10/13 19:51:51: EVT#04843-09/10/13 19:51:51: 149=Battery temperature is normal 09/10/13 19:51:51: EVT#04844-09/10/13 19:51:51: 162=Current capacity of the battery is below threshold 09/10/13 19:51:51: EVT#04845-09/10/13 19:51:51: 195=BBU disabled; changing WB virtual disks to WT, Forced WB VDs are not affected 09/10/13 19:51:51: Change in current cache property detected for LD : 0! 09/10/13 19:51:51: EVT#04846-09/10/13 19:51:51: 54=Policy change on VD 00/0 to [ID=00,dcp=0d,ccp=0c,ap=0,dc=1,dbgi=0,S=0|0] from [ID=00,dcp=0d,ccp=0d,ap=0,dc=1,dbgi=0,S=0|0] 09/10/13 19:51:51: Change in current cache property detected for LD : 1! 09/10/13 19:51:51: EVT#04847-09/10/13 19:51:51: 54=Policy change on VD 01/1 to [ID=01,dcp=0d,ccp=0c,ap=0,dc=0,dbgi=0,S=0|0] from [ID=01,dcp=0d,ccp=0d,ap=0,dc=0,dbgi=0,S=0|0] 09/10/13 19:52:13: EVT#04848-09/10/13 19:52:13: 113=Unexpected sense: Encl PD 0c Path 500c04f2e2cd3b3d, CDB: 1c 01 a0 00 04 00, Sense: 5/24/00 09/10/13 19:52:13: Raw Sense for PD c: 70 00 05 00 00 00 00 0b 00 00 00 00 24 00 00 00 00 00 00 09/10/13 19:52:13: EVT#04849-09/10/13 19:52:13: 113=Unexpected sense: Encl PD 0c Path 500c04f2e2cd3b3d, CDB: 1c 01 a0 00 04 00, Sense: 5/24/00 09/10/13 19:52:13: Raw Sense for PD c: 70 00 05 00 00 00 00 0b 00 00 00 00 24 00 00 00 00 00 00 09/10/13 14:52:13: EVT#04850-09/10/13 14:52:13: 44=Time established as 09/10/13 14:52:13; (122 seconds since power on) 09/10/13 15:04:35: EVT#04851-09/10/13 15:04:35: 73=VD 01/1 Properties updated to [ID=01,dcp=0d,ccp=0c,ap=0,dc=1,dbgi=0,S=0|0]
T35: Relative State of Charge : 0 % T35: Absolute State of Charge : 0 % T35: Remaining Capacity : 0 mAh
Those numbers are not reporting correctly or the battery has some issue with it. It is reporting that it is fully drained. Upgrading the firmware would be the first step and possibly reseating the cable to the battery.
Thanks for the reply. After posting I noticed those were different numbers than I saw earlier (I must have been looking at a different part of the log). Before posting I was looking at the first occurrances in the log which is why I was confused. I have already requested a quote for a new battery and I'm planning a maintenance window to upgrade the firmware as well. Below are excerpts from the log. It's confusing that the web-based OMSA doesn't indicate the battery is discharged. For now I'm going on the assumption the battery needs to be replaced and see what happens after that.
T35: Relative State of Charge : 100 %
T35: Absolute State of Charge : 95 % T35: Remaining Capacity : 1702 mAh T35: Full Charge Capacity : 1705 mAh -- T35: Relative State of Charge : 99 % T35: Absolute State of Charge : 94 % T35: Remaining Capacity : 1677 mAh T35: Full Charge Capacity : 1705 mAh -- T35: Relative State of Charge : 100 % T35: Absolute State of Charge : 95 % T35: Remaining Capacity : 1704 mAh T35: Full Charge Capacity : 1705 mAh -- T35: Relative State of Charge : 94 % T35: Absolute State of Charge : 89 % T35: Remaining Capacity : 1590 mAh T35: Full Charge Capacity : 1705 mAh -- T35: Relative State of Charge : 100 % T35: Absolute State of Charge : 95 % T35: Remaining Capacity : 1705 mAh T35: Full Charge Capacity : 1705 mAh -- T35: Relative State of Charge : 0 % T35: Absolute State of Charge : 0 % T35: Remaining Capacity : 0 mAh T35: Full Charge Capacity : 1561 mAh -- T35: Relative State of Charge : 0 % T35: Absolute State of Charge : 0 % T35: Remaining Capacity : 0 mAh T35: Full Charge Capacity : 1561 mAh -- T35: Relative State of Charge : 0 % T35: Absolute State of Charge : 0 % T35: Remaining Capacity : 0 mAh T35: Full Charge Capacity : 1561 mAh
Just to follow up, replacing the battery fixed the issue. Still not sure why the OMSA web interface was reporting the battery was OK even though the controller log showed the battery as dead. I guess I'll have to rely on the controller log when debugging future issues.
DELL-Josh Cr
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Posted September 10th, 2013 15:00
Those numbers are not reporting correctly or the battery has some issue with it. It is reporting that it is fully drained. Upgrading the firmware would be the first step and possibly reseating the cable to the battery.