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Sj9000

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13 years ago

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Sj9000

18 Posts

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January 26th, 2014 13:00

Poweredge t310 Raid 10 issue

HI,

My customer has a Poweredge T310 (not exactly sure of the model but I believe it is a T310) with a Perc S100 Raid Controller. There are4 500 gb drives in the system and I'm seeing this:

RAID10, 999GB, Degraded (R/W) , Strip Size. (see Below)

Update: Here's what I see in the Perc S100 screen

Raid10, 999GB, Degraded (R/W), Stripe Size 128KB
Virtual Disks Physical Disks

1 -- RAID10, 999GB, Degraded (R/w)

2-- Non-Raid, 500 gb, Failed

0-00, 500GB, Online

1-01, 500GB, Ready (this one is light blue)

2-02, 500GB, Online

3-03, 500GB , Online

4-04, DVD, ATAPI

Main Menu

Initialize Physical Disks

Create Virtual Disks

Delete Virtual Disks

Swap Two Virtual Disks

Manage Global Hot Swap Spares

View Physical Disks Details

View Virtual Disk Details

Rescan Disks

Controller Options

Continue to Reboot

End of Perc S100 Screen

 

DO I:

1.) Rescan Disks first to see if Disk 1 comes back online? Will I lose any data if I rescan Disks?

Is the Physical Disk 1 the drive in question?

I want to make sure that I don't lose the data on this unit.

If drive 1 is the problem, after I install a new one, how do I get the system to rebuild the RAID10?

Any help would be appreciated

Thank You

Steve

  • theflash1932

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    Posted January 26th, 2014 14:00

    No, the H310 and the S100 are not the same. 

    The H310 is a card, 'H' stands for :emotion-11:ardware RAID.

    The S100 is the onboard, Intel chipset RAID, rebranded as a Dell device (PERC).  'S' stands for :emotion-56:oftware RAID.

    The Rescan, as far as I know, has not been used since the PERC 4 controllers, and OMSA documentation indicates it is not supported for either controller ... I suspect that IF you are allowed to execute it, it will do nothing.

    Yes, from what you posted, disk 1 has failed and needs to be replaced (or thoroughly tested before being rebuilt).

  • theflash1932

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    Posted January 26th, 2014 14:00

    1. A Rescan will not harm any data, but it is also not an available operation on an H310.

    If the drives are "hot-swap" (accessible from the outside/front of the system), then you should hot-swap the drive.  NEVER power down to replace a hot-swappable drive.

    After replacing the drive, it should automatically begin to rebuild.  If not, then you will need to assign the replacement as a hot-spare to start the rebuild.

     

  • Sj9000

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    Posted January 26th, 2014 14:00

    HI,

    Thanks for your reply. I have a few questions?:

    Is the H310 the same as the S100? I do see the option for rescan but havn't tried it till tomorrow night.

    The drives are not hot swappable. Does it look like Drive 1 is the problem to you ?

    Finally , I don't see the option for a hot spare in the S100 Bios.

    Thanks

  • Sj9000

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    Posted January 26th, 2014 16:00

    Thanks for clearing that up for me.

    I was able to install the OSMA and found that when I went to disk 1 it gave me tone option and that was to Assign Global Hot Spare.

    So if I put a new drive in and choose this option will it start rebuilding the RAID 10?

    Thanks Again

  • theflash1932

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    Posted January 26th, 2014 16:00

    Yes, it will.