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aLinux

updated

5 years ago

A

aLinux

7 Posts

0

1330

March 31st, 2021 09:00

r610 specific drives ?

hello

i have a poweredge r610 that i purchased few days ago

it came with 2 sas 140 gb. 

i have 24  sas 600 gb ( st9600205ss ) at my office

so i installed 6 (cause its max) , i was able to find them in perc 6/i but when i try to create a virtual drive all of them go offline for some reason. no error .. nothing.

why i cant use them ? or how can i use them ?

(the st9600205ss were taken from a fujitsu storage server,but they are not labeled fujitsu)

  • DELL-Young E

    Moderator

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    Posted March 31st, 2021 21:00

    Hi, how about upgrading PERC6/I  firmware to the latest?

    Version 6.3.3-0002, A-00

    https://dell.to/3we4XcS

     

    Also on the PERC6/i ,press Ctrl-R the Virtual Disk Management menu screen displays by default. This screen displays physical disks status. See if it’s offline, if so press F2 to force online.

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  • aLinux

    7 Posts

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    Posted March 31st, 2021 23:00

    • Can I update from idrac? Or it needs to be done from os?
  • DELL-Young E

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    Posted March 31st, 2021 23:00

    Yes please proceed with the update first: Updating firmware help recognize more various HDDs. Wish you a good day.

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  • DELL-Young E

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    Posted March 31st, 2021 23:00

    The link I sent you was for

    windows 32bit.
    What OS are you on?

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  • aLinux

    7 Posts

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    Posted March 31st, 2021 23:00

    It doesn't show any error. After i hit force online it hangs for 1/2 minutes and does nothing. Still off-line. Ill try later to update firmware.

    Thank you.

  • aLinux

    7 Posts

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    Posted April 1st, 2021 00:00

    None. But I can install windows server 2019 x64 standard 

  • DELL-Young E

    Moderator

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    Posted April 1st, 2021 00:00

    Hi, then you could start with this:

    1. Download Support Live Image

    Support Live Image is available for download
     

     

    then download from here

     
     

     

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  • aLinux

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    Posted April 1st, 2021 02:00

    the update package is not compatibile with your system configuration

    "Dell PERC 6/E" mine is "Dell PERC 6/I" .. 

    i downloaded the correct version.. but it says i already have that version

    6.3.3.0002

  • Dell-Stephane T

    11 Legend

    3699 Posts

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    Posted April 1st, 2021 03:00

    Hi,

     

    If the update of the PERC didn't change the behavior of the disks you have to change these disks becauses they are not compatible with the PERC. To be sure to obtain a 100% compatibility, choose a validated disk with Dell firmware.

     

    Regards,

  • aLinux

    7 Posts

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    0

    Posted April 1st, 2021 22:00

    is it bc they need to be formated 512 ?