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jakkwbgcer

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jakkwbgcer

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January 22nd, 2025 21:44

R630 nothing but problems installing Ubuntu

Why is this so hard? I have tried this installation over 6 times now. R630 with the latest firmware on all devices. Trying to use various brands of SSD hard drives. I can get Ubuntu installed on it using USB drive. Anytime I reboot, I cannot get back into it. It gives all kinds of errors about hard drive missing, etc....'

I think the problem is the SSD hard drives. The BIOS never detects the drive. The RAID will sometimes detect it, sometimes not (again, using 2 different brands).

Please help!

  • DELL-Joey C

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    Posted January 23rd, 2025 03:56

    Hi,

     

    If the RAID controller has issues detecting the drives, you might need to check if the drive is compatible. If you are using a non Dell certified drive, it might be difficult to narrow down the root cause of the OS not able to boot. I would suggest checking the RAID controller logs to identify if it is the cause of the issue. 

     

    Another thought I have is about the OS compatibility. Base on Ubuntu's page, R630 supports up to 18.04 LTS. https://dell.to/4g9036E

     

    Here's an extensive article on installing Linux/Ubuntu on Poweredge: https://dell.to/3E3luZs.

     

    Just in case, if you need help from Ubuntu community, here's https://dell.to/4gcAqC7

    DELL-Joey C

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  • jakkwbgcer

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    Posted January 23rd, 2025 20:17

    Well, if I leave it alone and let it reboot enough times, it will eventually boot into Ubuntu....Are there any settings in the Raid controller I need to adjust to make it more compatible with this SSD? I have the drive configured as non-raid right now.

  • DELL-Chris H

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    Posted January 23rd, 2025 20:26

    There isn't any setting in the BIOS or raid controller that would increase the drives compatibility. If you have the ability, would you confirm tha part number for the drive in question?

     

     

    DELL-Chris H

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  • jakkwbgcer

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    Posted January 23rd, 2025 20:28

    Will venture to say that you will say the drive is not compatible. I have tried both of these: Ortial oc-150-128 and PNY Cs900 SSD. Same results with both.

    (edited)

  • jakkwbgcer

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    Posted January 23rd, 2025 20:34

    When it does not work, I get this message: Error: attempt to write outside of disk hd0

  • DELL-Chris H

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    Posted January 23rd, 2025 20:37

    I can confirm that they aren't supported. Also, they look to be geared towards client devices, such as laptops and desktops. 

     

    There does appear to be one close to those specs that is supported, part # C6365.

    DELL-Chris H

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  • jakkwbgcer

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    Posted January 23rd, 2025 20:48

    Can you post the list of all supported SSDs? Will this model work: Dell #1KTD0. I do not need a lot of space.

    (edited)

  • jakkwbgcer

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    Posted January 23rd, 2025 21:07

    Or would any SSD that is labelled "server" or "Enterprise" or Dell labelled also being server or enterprise work?

  • DELL-Chris H

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    Posted January 23rd, 2025 21:15

    Unfortunately we don't have a complete list that is customer facing, despite the parts for your dell page, which doesn't have any ssd listed. 

    If you give me the specs you are interested in I can give you some suggestions.  As far as 1KTD0, it isn't listed for any Poweredge server and also looks to be for laptops and desktops.

    If labeled as Dell Enterprise it does drastically increase its chance of compatibility, but it would also depend on what generation server it supports, such as new or old. 

     

     

     

    DELL-Chris H

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  • jakkwbgcer

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    Posted January 23rd, 2025 21:22

    120gb or slightly larger would be fine.