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Jim_Raynor

updated

4 years ago

0

3327

July 19th, 2022 00:00

Unrecognized hardware - raid I think

Hello,

I have new PowerEdge T440 server. When I`ve been installing it via deployment I`ve updated all drivers and started installing Windows Server 2022 Standard. After system installed I`ve unrecognized:

PCI\VEN_8086&DEV_A1D6&SUBSYS_07CB1028&REV_09

and
PCI\VEN_8086&DEV_A186&SUBSYS_07CB1028&REV_09

I`ve been trying to install raid drivers from Dell website, but it didn`t installed properly - maybe I choosed wrong one. Does someone had similar problems?

  • DELL-Marco B

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    Posted July 19th, 2022 05:00

    Hello,

    did you install all the driver for the card installed? And also for example the chipset 

    https://dell.to/3aOGWTP

    Thanks

    Marco

    DELL- Marco B

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  • 878

    0

    Posted July 19th, 2022 23:00

    Yes. Well, from the "Drivers" part, chipset included.. After installing RAID driver position in hardware manager changed from "unrecognized" to "Other devices" with "?" with name "RAIDCORE Configuration SCSI Processor Device". Or maybe it should be like that? But in my older T440 with Windows Server 2019 it doesn`t look like that.

  • DiegoLopez

    6 Operator

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    Posted July 20th, 2022 05:00

    Hello @Jim_Raynor,


    If I understood correctly, you installed the OS using the "Deploy OS" option in Lifecycle Controller. Is this correct?


    What was the version of the Dell OS Driver Pack before the installation: https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=838nj&oscode=wst14&productcode=poweredge-t440


    Regards.

  • 853

    0

    Posted July 20th, 2022 23:00

    Yes, I`ve used Deploy OS. Before installing I`ve made updates. I`ve cheked and installed version is 21.10.01, which was the latest available week ago, when I`ve been installing Windows Server 2022 - and still is.

  • DELL-Joey C

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    Posted July 21st, 2022 02:00

    Hi @Jim_Raynor,

     

    You mentions you tried to install RAID drivers, which model of RAID controller that you're having on the server? Have you tried: https://dell.to/3uZOt9l

     

    DELL-Joey C

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    Dell Technologies | Enterprise Support Services

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  • 824

    0

    Posted July 22nd, 2022 01:00

    Yes, I have this one installed in newer version.

    Now I see, that "other devices" indentify itself as "SCSI\ProcessorRAIDCOREConfiguration___V1.1"

    1.PNG



  • DELL-Marco B

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    Posted July 22nd, 2022 05:00

    The question is which PERC model is installed? You can see from iDRAC.

    Thanks

    DELL- Marco B

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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