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sabasigh

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sabasigh

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12294

April 8th, 2004 18:00

Dell Diagnostics error message

I have a PowerEdge 2400 with Perc 2/si and got the following errors when running the Dell Diags: (I am running the latest ESM firmware)

Test Errors

  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Host control event sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Unknown sensor with a value of 0000h.

Embedded Server Mgmt - ESM2 PSDB Test                      : Fail
  Result Code: 1700-0C24
  Msg: Informational error on entry 65 of 132.  Informational event was reported
for Error log cleared sensor with a value of 0000h.

So if my backplane is bad, what are my options in replacing it (can it be done) or upgrading to another controller?

It is out of warranty.

Thanks

 

Message Edited by sabasigh on 04-08-2004 02:28 PM

  • DELL-Mark A

    2 Intern

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    2521 Posts

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    0

    Posted April 13th, 2004 14:00

    Hi,

    All of these "errors" are being read from the ESM log and all have to do with the Power Supply Distribution Board (PSDB). The Dell diagnostics does not read the ESM log well, as you can tell there are no specific error or dates mentioned.

    I would recommend ensuring both power supplies (if installed) are functioning properly with a good power source. If you do not have the dual power suply option, disregard the "errors".

    For a better indication of real problems with your system, load the Dell OpenManage Server Administrator.

    Dell OpenManage Server Administrator and Remote Install (Agent), 2000,  2003, v.1.7, A01
    FileName:  om37_win_managed_system_A01.exe [176 MB]
    Release Date:  3/15/2004
    http://support.dell.com/filelib/format.aspx?releaseid=R74587

    Server Administrator Documentation:
    http://docs.us.dell.com/docs/software/svradmin/1.7/en/index.htm

    Thanks for using the Dell Community Forums!