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powervault 110t dlt vs160 invalid command error
I am unable to make successful backups with ntbackup.
I am using a poweredge 1800 with server 2003.
The backups proceed normally but at the end I get message:
Error: The device reported an error on a request to write data to media.
Error reported: Invalid command.
There may be a hardware or media problem.
Error reported: Invalid command.
There may be a hardware or media problem.
-the tape drive came installed, I installed the new drivers fron the dell cd following the instructions
-when I run the diagnostics from the cd (powervaulttools, everything is fine in all tests, firmware 1E00,
-I have tried short backups and long ones but the result is the same.
-the dell site does not show any new drivers for this unit.
any suggestions welcome.
Paul
complete log below
====
Backup Status
Operation: Backup
Active backup destination: DLT
Media name: "Media created 11/8/2004 at 9:18 PM"
Operation: Backup
Active backup destination: DLT
Media name: "Media created 11/8/2004 at 9:18 PM"
Backup (via shadow copy) of "System State"
Backup set #1 on media #1
Backup description: "hsc ss Set created 11/8/2004 at 9:18 PM"
Media name: "Media created 11/8/2004 at 9:18 PM"
Backup set #1 on media #1
Backup description: "hsc ss Set created 11/8/2004 at 9:18 PM"
Media name: "Media created 11/8/2004 at 9:18 PM"
Backup Type: Copy
Backup started on 11/8/2004 at 9:19 PM.
Error: The device reported an error on a request to write data to media.
Error reported: Invalid command.
There may be a hardware or media problem.
Please check the system event log for relevant failures.
The operation was ended.
Backup completed on 11/8/2004 at 9:21 PM.
Directories: 165
Files: 2420
Bytes: 419,495,388
Time: 1 minute and 43 seconds
Error reported: Invalid command.
There may be a hardware or media problem.
Please check the system event log for relevant failures.
The operation was ended.
Backup completed on 11/8/2004 at 9:21 PM.
Directories: 165
Files: 2420
Bytes: 419,495,388
Time: 1 minute and 43 seconds
----------------------
The operation did not successfully complete.
----------------------
==============
==============
I installed an evaluation version of veritas backup exec 9.1 and was able to do a succesful backup with this drive.
This confirms to me at least that there is nothing wrong with the hardware.
I am not keen to go and buy this software and hope to be able to use ntbackup since my backup needs are pretty simple.
Any suggestions for making this drive work with ntbackup?
paullantz
30 Posts
84
0
Posted November 9th, 2004 01:00
I went to windows update and there was a newer drive than the one on the dell cd but the problem did not change.
new driver is Nov 2003 from Quantum