I have a problem to configure the modular disk storage manager, when i go to manage storage array i got this message:
The MD storage managment software (version 10.84.g6.25) you are attempting to use is not compatible with the firmware on the raid controller modules in storage array.....
I have a problem to configure the modular disk storage manager, when i go to manage storage array i got this message:
The MD storage managment software (version 10.84.g6.25) you are attempting to use is not compatible with the firmware on the raid controller modules in storage array.....
I don't know what model do you have it. When you operate the latest MDSM software on outdated firmware, such compatibility issues arise. Below is a link enter your service tag and find to the resource CD tailored to match the firmware version installed on your controllers. To resolve this issue, you will need to update the firmware on your RAID controller modules to a version that is compatible with the MD storage management software you are using. Once the firmware is updated, you should be able to successfully configure the modular disk storage manager. https://dell.to/3Up1vub
DELL-Erman O
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Dell Technologies | Enterprise Support Services
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The powerVault Disk Storage management software (Version 11.10.0G06.0005) you are attempting to use is not compatitble with the firmware on the RAID Controller Modules in Storage Array.
If you have recently updated your RAID controller module firmware,you need to make sure that its compatible PowerVault Modular Disk Storage Management software has also been installed on all clients connected to this array.
If the appropriate version is not available, please provide customer representatives with the following information.
RAID Controller Module Firmware version: 08.20.12.60 RAID Controller Module appware version : 08.20.12.60 Device API version required: devmgr.v1120api13.Manager.
Thanks, I can understand the situation after the replacement controller. The new controller comes with a bit old version. I can recommend please update the controllers. Something confused me about the current version 08.20.12.60. Because I couldn't see that version in other available versions
DELL-Joey C
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Posted December 26th, 2024 09:44
Hi,
There isn't an information on the PowerVault model, so I'm giving you an article on MD32XX download for resource CD: https://dell.to/49VZgEz
You can also search for downloads at the support site: https://dell.to/4aaDKfL
DELL-Joey C
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’ if I did.