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I just ran an update and am now receiving an error message of 2 amber and 6 while lights. The error reportedly means a motherboard chipset error.
Does anyone know if the update is related to this error? Also, does this error message imply that the motherboard is bad or a component on it is?
Thanks.
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Posted August 31st, 2022 12:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
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Posted August 31st, 2022 18:00
Hello,
what update did you install ?
497
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Posted August 31st, 2022 19:00
The chipset is a component on the MB. If it is indeed having a problem then the cure is to replace the MB. But as @mazzinia has posted, which update did you install and was the system working properly up until that update? If it was a BIOS update that could be the source of the problem if the update failed at some point.
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Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
271
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Posted May 10th, 2023 03:00
same problem and it is not under warranty, is there any way to recover the bios?
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Posted May 10th, 2023 13:00
To recover BIOS from hard drive:
- Restart the computer.
- Press the F2 key on the keyboard several times until the computer enters the BIOS setup.
- Look for the group Maintenance and the page BIOS Recovery in the BIOS setup.
- Identify the BIOS Recovery from hard drive field which should be enabled. (If it is not enabled, set it to enabled.)
- Change the BIOS Auto-Recovery field from the default which is disabled to enabled.
- Identify the Always perform Integrity check field and change from the default which is disabled to enabled.
- Save changes and reboot the machine.
To perform CMOS reset:
- Unplug machine from power
- Press and hold power button for 15 seconds to discharge residuary electricity.
- Open side panel and locate a blue jumper on PSWD
- Move blue jumper from PSWD to CMOS for 5 sec. and return it back to PSWD.
- Close panel and attach power and boot machine up.
- Upon appearing of Dell logo (after a few cycling restart), accessing BIOS and reconfigure settings to match with hardware environments.
Jesse L (retired)
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485
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Posted September 1st, 2022 03:00
Update- Resolved it by doing a hard reset.
Jesse L (retired)