UNSOLVED
Dell Precision Tower 5810 doesn't wake from sleep.
Hi all,
I have a Dell Precision Tower 5810. When I leave it for some time, it turns off and goes into the state where the power button is blinking (as it should). When I go to wake it from this state, it starts to boot, but nothing then happens. I have to hold down the power button to shut it down then boot it from a shut down state.
I don't know where to start with how to fix this. One observation I've made is that when I try and wake it from the 'blinking LED' state, all of the 'caps lock', 'scroll lock' and 'num lock' buttons only change the numlock light. I don't know if this is helpful or indicative of any issue.
Your help is appreciated
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Posted July 30th, 2022 04:00
Yes, the LSI - MR9341-8i is an hardware optional pci-e raid controller
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Posted July 30th, 2022 04:00
No no no, no need to install it
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Posted July 30th, 2022 04:00
Hi there, sorry for the late reply. It's not an nvme drive.
The drive I'm using in a LSI - MR9341-8i, but ind evice manager there is no IRSTe. Should I install it?
I am also using windows 10, version 21H2, BIOS revision A34493
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Posted July 30th, 2022 04:00
I think this computer also has a hardware raid, as the disk in task manager has the 'SCSI' name in it. In computer management, the disk also shows up as basic meaning it's not a software raid.475
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Posted July 31st, 2022 08:00
I see. So what do you suggest can be a potential fix?
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Posted July 31st, 2022 11:00
The only thing i can think of, is tweak / disable the S states in the bios (those are connected with the sleep)
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Posted July 4th, 2023 11:00
Im kinda late here but bro, have you found any fix yet? I have the same issue
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Posted September 23rd, 2024 19:13
I have gotten around this with a PS2 keyboard in the past. I am not sure if updating the BIOS to the last (latest) update Dell did might work as well. I am actually dealing with the same situation and I am looking for one of my old PS2 keyboards.
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Posted September 24th, 2024 04:45
Has anybody tried?... Set USB Selective Suspend to disabled. Set power button to Sleep. This way, the power button wakes PC from sleep once in sleep state instead of powering down.
mazzinia_
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Posted July 28th, 2022 07:00
ssd or nvme boot drive ? if nvme, what version of the IRSTe driver are you using ? Some have some bugs on sleep, if memory serves me right
Os ?