Hi, I just picked up a refurbished Precision 5810 tower. It all works fine but the TPM isn't visible in the BIOS. I've tried the hard boot method that is described here as well as updated the BIOS to the latest version, but had no luck.
@Chino de Oro It didn't help. I know the resetting the CMOS works as all other settings defaulted. I have set also the secure boot to ON. Afterwards I rebooted again in hope for it to show up but it didn't.
I had a glimpse of joy when I realized that Command | Update wasn't functioning properly on Win11, I did a DOS based BIOS update to A34, but sadly that didn't help too (afterwards I've tried resetting the jumper etc. again but still no luck). This is very dissappointing. TPM Security isn't still visible in the BIOS (>Security)- :(
With a CMOS reset, BIOS firmware settings to UEFI mode, Secure boot is enabled, and it still does not show TPM options under Security section, then it could be that the machine was ordered without TPM originally.
@Wisefi , don't know about yours but, on some machines, the physical TPM chip could be presented but the machine was shipped with the TPM in a Hidden or Permanently Disabled state to certain region, countries outside USA.
Chino de Oro
11 Legend
•
8458 Posts
•
46451 Points
0
0
Posted September 24th, 2023 02:40
Are you saying that you did not see option to enable TPM in BIOS, under Securities section.
Have you try to short the jumper near SATA ports to reset CMOS.
Haswell and Broadwell systems shipped with TPM 1.2, and not all can be updated to 2.0 firmware.