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mkxk

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mkxk

2 Intern

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August 23rd, 2024 14:54

Windows 11 24H2 Bluescreen: "System_Thread_exception_not_handled: fltmgr.sys

Dell Precision 5820 (Bios Version: 2.38)

Hello,

I have updated my Windows 11 Pro System to Windows 11 24H2 today. Windows told me to reboot. So I restarted the machine; the dell logo showed up like always, but then I get a blue screen with "System_Thread_exception_not_handled: fltmgr.sys . I have restarted the machine couple of times, but the bluesceen just does not disappear. Is there a way I can boot the machine and roll back from windows 11 24H2 ?

What can I do to solve this problem?

  • JOcean

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    Posted August 23rd, 2024 16:36

    This page at WindowsClub may help. It could be corrupted files. Also run diagnostics, F12 at boot, to ensure hardware integrity.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • mkxk

    2 Intern

    25 Posts

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    0

    Posted August 24th, 2024 15:26

    Hello, I have run the diagnostics; no errors. Now, how can I change the boot sequence to USB Stick, in order to start windows iso from my usb stick?

  • mkxk

    2 Intern

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    0

    Posted August 25th, 2024 13:58

    Hello, I was able to create a win 11 usb bootable stick. Deinstalling functional / qualityupdates have failed.
    I ran checkdsk and sfc /scannow... checkdsk found problems and fixed them. But I still get the BlueScreen.

  • JOcean

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    Posted August 25th, 2024 23:14

    @mkxk​ You may have to clean install Windows 11 if the file corruption is the source of the problem.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • mkxk

    2 Intern

    25 Posts

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    Posted August 26th, 2024 12:36

    I created a recovery USB Stick ( https://helpcenter.veeam.com/docs/backu ... ml?ver=120 )
    But the UEFI Boot does not show the usb stick, so I can not choose to boot from it.

    Booting from MS Windows 11 Pro USB Stick, created by https://www.microsoft.com/de-de/softwar ... /windows11
    works well. The UEFI shows the USB Stick and I can boot from it.

    Is there anything I can do in BIOS Settings , so the Workstation recognizes the Veeam USB Stick and I can boot from it?

    (We have Veeam Backup & Replication, V. 11 installed on the windows server 2016.)

    Greetings

    (edited)

  • mkxk

    2 Intern

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    Posted August 26th, 2024 13:25

    OK, I changed from UEFI Secure Boot to legacy Secure Mode OFF.

    I have formatted USB Stick to FAT32 and created the Veeam recovery file again on it. After I changed from UEFI Secure Boot to Legacy insecure mode the USB Stick shows up, so I selected it for booting. After that I get an error telling me that it can not find an OS. I am supposed to unplug every devices that does not carry the OS and I am supposed to reboot.

    (edited)