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JD
Johni depp
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November 9th, 2019 20:00
Dell M6500
Hi Hello cann please somebody help me , i have a Dell Precision M6500 i can't instal any of 64 bit Windows it' give me an error that isnt' compatible bot the Processor ist 64x based Processor intel core i7q720 i hzve no idee what cann i do i tried ewerything but no success
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U2CAMEB4ME
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Posted November 10th, 2019 04:00
Sorry I should have asked before.
What OS are you running???
W7, W8, W8.1 or W10
Regards,
U2
Reply Johni depp
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Posted November 10th, 2019 04:00
Nov 10 at 1:00 PMHiSystem type is X86 - based PcBIOS version A09SMBIOS 2.6Service TagThanksBest RegardsReply Johni depp
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Posted November 10th, 2019 10:00
Hi I,m running windows 7 Pro 32 bit !
Reply U2CAMEB4ME
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Posted November 10th, 2019 11:00
Just wanted to make sure because your first post says your trying to install 64Bit drivers???
And your System type is X86 "32Bit"
So you need W7 32Bit drivers.
Drivers for your Precision M6500:
Make sure you choose Windows 7, 32-bit as the Operating System.
https://www.dell.com/support/home/us/en/04/product-support/product/precision-m6500/drivers
Product support for Precision M6500:
http://downloads.dell.com/published/pages/precision-m6500.html
Regards,
U2
Reply Johni depp
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Posted November 10th, 2019 12:00
That means that I can't instal a Windows 64 bit howe it' s posible the Processor is a 64 bit based processor than what would i changed dhe mainboard or the processor to i cann runn a windows 64 bit ???
Reply Johni depp
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Posted November 10th, 2019 12:00
- Bei Dell suport after service Tag is Module,Software,Quick Fix Engineering,WXP64SP2,Mobile Precision Workstation that should suport a wo 64 bit
- Regards
Reply U2CAMEB4ME
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Posted November 10th, 2019 13:00
The processor can run 64Bit but you are running a 32Bit Operating System.
Reinstall W7 but use 64Bit.
Then you will be able to run 64Bit drivers and programs.
Regards,
U2
Reply Johni depp
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Posted November 10th, 2019 14:00
Hi U2 thank you for your answers i understand , but stil i can, t instal it isn't going to boot any of 64 bit windows
Regards
Johni
Reply Johni depp
7 Posts
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Posted November 15th, 2019 06:00
( solved ) the problem was just the instal Windows CD ! Laptop is ok already old but still "robust"
Regards
Reply

U2CAMEB4ME
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Posted November 9th, 2019 22:00
Welcome to the Dell Community @Johni depp
Hold down the "Windows" key then tap the "R" key.
Type msinfo32 and hit enter.
What is the "Version" ???
What is the "System Type" ???
Best regards,
U2