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Johni depp

updated

7 years ago

0

1315

November 9th, 2019 20:00

Dell M6500

Hi Hello cann please  somebody help me , i have a Dell Precision M6500  i can't instal any of 64 bit  Windows it' give me an error that isnt' compatible bot the Processor ist 64x based Processor intel core i7q720  i hzve no idee what cann i do i tried ewerything  but no success

  • U2CAMEB4ME

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    Posted November 9th, 2019 22:00

    Welcome to the Dell Community  @Johni depp 

    Hold down the "Windows" key then tap the "R" key.

    Type msinfo32 and hit enter.

    What is the "Version" ???

    What is the "System Type" ???

    Best regards,

    U2

  • U2CAMEB4ME

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    Posted November 10th, 2019 04:00

    @Johni depp 

    Sorry I should have asked before.

    What OS are you running???

    W7, W8, W8.1 or W10

    Regards,

    U2

  • 1107

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    Posted November 10th, 2019 04:00

    Nov 10 at 1:00 PM
     
    Hi  
    System type is X86 - based Pc
    BIOS version A09
    SMBIOS 2.6
    Service Tag 
    Thanks
     
    Best Regards
     
     
  • 1088

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    Posted November 10th, 2019 10:00

    Hi I,m running windows 7 Pro 32 bit !

  • U2CAMEB4ME

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    Posted November 10th, 2019 11:00

    @Johni depp 

    Just wanted to make sure because your first post says your trying to install 64Bit drivers???

    And your System type is X86 "32Bit"

    So you need W7 32Bit drivers.

    Drivers for your Precision M6500:

    Make sure you choose Windows 7, 32-bit as the Operating System.

    https://www.dell.com/support/home/us/en/04/product-support/product/precision-m6500/drivers

    Product support for Precision M6500:

    http://downloads.dell.com/published/pages/precision-m6500.html

    Regards,

    U2

  • 1077

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    Posted November 10th, 2019 12:00

    That means that I can't instal a Windows 64 bit howe it' s posible  the Processor is a 64 bit based processor  than what would i changed dhe mainboard or the processor to i cann runn a windows 64 bit ???

  • 1073

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    Posted November 10th, 2019 12:00

    • Bei Dell suport after service Tag is Module,Software,Quick Fix Engineering,WXP64SP2,Mobile Precision Workstation that should suport a wo 64 bit 
    • Regards
  • U2CAMEB4ME

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    Posted November 10th, 2019 13:00

    @Johni depp 

    The processor can run 64Bit but you are running a 32Bit Operating System.

    Reinstall W7 but use 64Bit.

    Then you will be able to run 64Bit drivers and programs.

    Regards,

    U2

  • 1061

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    Posted November 10th, 2019 14:00

    Hi U2 thank you for your answers i understand , but stil i can, t instal it isn't going to boot any of 64 bit windows 

    Regards

    Johni 

  • 228

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    Posted November 15th, 2019 06:00

    ( solved ) the problem was just the  instal Windows CD ! Laptop is ok  already old but still "robust"

    Regards