Gresha

updated

1 year ago

G

Gresha

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July 3rd, 2025 21:37

No e-sim profiles option in settings

Hello,

I am owner of Precision 7730 and additionaly upgraded with DW5930e Snapdragon X55 5G, installed newest driver from Dell website:
Dell-Wireless-5930e-and-Qualcomm-Snapdragon-X55-Firmware_T894T_WIN_1.0.0.42_A09.EXE
But still i am missing option of profiles for e-sim in windows 11. Phisical SIM is working fine, but when i switch to e-sim i dont see plans in cellular tab of settings.

What i am doing wrong?

  • ejn63

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    Posted July 3rd, 2025 22:36

    These cards are available in both physical SIM and eSIM version - are you certain the card you have is eSIM capable?

  • Gresha

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    Posted July 4th, 2025 11:20

    @ejn63​ You are right, despite active option e-sim that module do not have that function. I have bought wrong one.

  • Gresha

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    Posted July 5th, 2025 13:46

    @ejn63​ I have Changed module to:
    DW 5930-e e-sim qualcomm snapdragon x55 global MHI
    it is showing in "System Devices" not in "network cards". No cellular options in windows 11 cannot run e-sim...

    Could You help me again?

  • ejn63

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    Posted July 5th, 2025 14:09

    Remove any drivers already installed, reboot and reinstall the drivers for the card.