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Precision 7510 Microphone issue
Hello everyone,
Apologies for posting at Inspiron category, but there is no Precision one.
I have a Precision 7510 with Win10. I just realized that the build-in microphone is not functioning. Using either a jack-in microphone or a Bluetooth one, still no microphone function.
I have the latest drivers for all hardware from Dell, enabled microphone in BIOS and from Windows audio properties. I tried to run the diagnostics from online Dell but when it comes to record audio it just stands doing nothing. Everywhere I looked all options are enabled. I run out of options to check.
Can it be that there is a malfunction on the board? (I can live with that, just need to know). My initial suspicion was that it is a drivers issue, and I searched knowledge database and community forum, but saw nobody else complaining.
Any help is much appreciated.
M.
K_C137
1 Message
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Posted January 3rd, 2020 12:00
Hello Morphiner,
One of our users was experiencing the same issue you explained. And just as you stated in your post, there was no solution to be found on the internet. After signing into a different profile, it was determined that the microphone's access was disabled. However, this was the solution we found. Should the issue persist, it would likely be best to perform a clean installation of Windows on your machine.
Solution:
Hope you all the best,
K.